Case Manager - Psychiatric Rehabilitation Program

Position Title: Psychiatric Rehabilitation Program (PRP) Case Manager

General Description:

The PRP Case Manager is responsible for providing case management services to individuals recovering from mental illness. The Case Manager works with individuals, the service team, and other providers to ensure the services and resources are in place to meet the needs of the individual. Schedule: Full time. 40 hours weekly. This person reports to the Program Director. FLSA: Non-Exempt

Required Education, Knowledge and Skill Abilities to Perform Essential Job Functions:

A Bachelor''s Degree plus one (1) year experience in mental health/psychiatric rehabilitation is required or an AA degree with at least two (2) years experience in mental health/psychiatric rehabilitation may be considered. Must demonstrate the ability to work as part of a team and independently. Effective verbal and written communication skills are required. The ability to respect individual choice and the recovery process is essential. A good driving record is required.

Summary of Essential Functions, Responsibilities and Duties

• Coordinate and provide program services (Residential, Psychiatric Rehabilitation Program, Health Home, community housing, external providers). Provide services in various locations (day program, home, community).
• Assist individuals with developing and carrying out long- and short-term goals as well as tracking progress.
• Schedule and accompany individuals to medical and behavioral health appointments.
• Complete required documentation in EHR such as progress notes, Individual Service Plans, Monthly Progress Notes, annual documents, and other documents as needed and/or assigned.
• Communicate effectively with the Intake Coordinator, Residential Supervisor and Program Director to ensure linkage of resources and services.
• Ensure eligibility for SSA, DHS, VA entitlements and annual redeterminations.
• Responsibility for connecting to specialized services such as MTA, birth certificates, ID cards, Section 8 Housing.
• Coordinate with RRP and outside providers to ensure prescription refills.
• Facilitate communication with legal requirements such as Community Forensic Aftercare Program, probation and mental health court.
• Engage in crisis management and participate in emergency on-call rotation.
• Facilitate meetings with rehabilitation team (PRP Counselor, SEP, HH).
• Utilize computer systems for external/internal communication.
• Engage in day program activities such as group facilitation, as needed.
• Provide monthly stats to PRP Director (hospitalizations, employment, etc.).
• Perform other duties as requested by program supervisors.