Case Manager

Volunteers of America North Louisiana

Shreveport, Louisiana

1 day ago

Job Description

JOB SUMMARY:

Provides assessment, service planning, advocacy, monitoring, linkage and referral, and follow up of existing clients.

JOB DUTIES/ESSENTIAL FUNCTIONS:

· Provide advocacy in obtaining community services.

· Develop and carry out individualized housing support plans.

· Assess/Reassess individual and family needs as circumstances change.

· Maintain client case records in compliance with licensing and agency regulations.

· Assist clients in receiving needed benefits and services within the community.

· Maintain effective collaboration with other service agencies within the community.

· Maintain positive relationships with family members and referring agencies.

· Attend weekly staff meetings as directed.

· Complete all reports required by agency and funding sources.

· Meet training requirements set forth by the agency and funding source.

· Work on special projects as assigned.

REQUIRED EDUCATION AND EXPERIENCE:

· Bachelor’s degree in a social services field or three (3) years of experience working with people with disabilities.

· Current valid driver’s license with acceptable driving record.

· Automobile liability insurance that meets minimum requirements.

OTHER REQUIREMENTS:

Must have a valid Driver’s License with good driving record
Liability insurance that meets minimal requirements
The vehicle must display a current safety inspection sticker
Criminal background will be checked

REQUIRED SKILLS/ABILITIES:

Ability to clearly and effectively communicate both verbally and in writing. Ability to communicate with people of all levels and backgrounds.
Intermediate computer skills, including working knowledge of Microsoft Office, specifically Word, Excel, and Outlook.
Strong organizational skills with the ability to prioritize multiple tasks and meet all deadlines.
Excellent attention to detail.
Ability to maintain strict confidentiality and exercise discretion when handling sensitive situations.

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Must be able to use a computer as required. Must be able to communicate with others in an understandable manner. Must be able to operate standard office equipment. Work is primarily sedentary but must be able to move throughout the building to access office equipment. May need to occasionally move light equipment. Regular attendance at work is a requirement of this position. Able to travel among Volunteer of America locations within North Louisiana as required.

OTHER DUTIES:

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice. The employee will follow all instructions and perform all duties requested and assigned by their supervisor or any Volunteers of America supervisor.

Numbers & Facts

Location	Shreveport, Louisiana
Website	https://voanorthla.org/careers/

Skills

Auto Insuranceunmatched
Background Investigationunmatched
Case Managementunmatched
Communication Skillsunmatched
Community and Social Servicesunmatched
Computer Skillsunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Develop and Maintain Customersunmatched
Driver's Licenseunmatched
Establish Prioritiesunmatched
Fundingunmatched
Interpersonal Skillsunmatched
Liability Insuranceunmatched
Licensing Complianceunmatched
Microsoft Excelunmatched
Microsoft Officeunmatched
Microsoft Outlookunmatched
Microsoft Wordunmatched
Multitaskingunmatched
Office Equipmentunmatched
Organizational Skillsunmatched
Physical Demandsunmatched
Purchasing/Procurementunmatched
Record Keepingunmatched
Regulationsunmatched
Social Workunmatched
Time Managementunmatched
Willing to Travelunmatched

Level up your application

Professional resume templates

Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.

Free resume templates

Resume Builder

Improve your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.

Resume Builder