A community services organization in New York City is seeking a new Case Manager Supervisor at a transitional residence center in Brooklyn, overseeing a caseload of homeless families and supervising staff while maintaining program goals.
About the Opportunity:
Schedule: Monday to Friday (with some holidays possible)
Hours: 9am to 5pm (1pm to 9pm on Thursdays; 37 hours a week)
Setting: Transitional residence housing
Responsibilities:
Maintaining professional client relationships and confidentiality
Communicating effectively with staff and funders
Coaching and counseling staff to improve performance
Conducting chart audits and reviewing service plans
Facilitating administrative meetings and providing reports
Performing other duties, as needed
Qualifications:
2 years of applicable experience
High School Diploma / GED
First Aid/CPR certified
Experience in a Shelter and/or similar setting
Experience with Mentally Ill and Substance-Abusing populations
Strong communication skills
Problem-solving abilities
Supervisory and team management experience
Desired Qualifications:
College Degree
Bilingual (any language)
Experience in Family Services and/or Social Work