Case Manager - Targeted Case Management (TCM)

At WCS, we believe that everyone deserves the opportunity to thrive, regardless of their past. We stand at the intersection of justice, compassion, and opportunity, walking alongside individuals who face barriers like mental health challenges, substance use, criminal justice involvement, and systemic inequities. We're not just offering jobswere building life-changing relationships that empower individuals to reclaim their futures. Why WCS? Youll be part of a mission-driven team changing lives across Milwaukee and beyond.Youll receive training, mentorship, and growth opportunities to help you thrive in your role and your career.Youll witness the power of transformationand know that you helped make it happen.Youll work in a culture that values a culture of belonging, collaboration, and compassion. The Targeted Case Management (TCM) case/care manager position offers support to adults with co-occurring substance use and serious/persistent mental illness in the community. Various services provided include symptom monitoring, ongoing assessment and treatment planning, crisis intervention services, case management, and medication monitoring. The case manager plays a vital role in assisting the individuals served to be independent and successful in the Milwaukee community. Essential Duties and Responsibilities In an efficient/effective manner, case managers are responsible for locating, managing, coordinating, and monitoring all services and informal community support needed by participants and their families (may include assessment, case planning, monitoring and review, advocacy, and referral) Aid participants with activities of daily living to include coaching or finding resources in the areas of housing, independent living skills, money management, vocational/educational pursuits, scheduling and transportation to appointments, etc. Act as the single point of contact by coordinating the efforts of all professionals and paraprofessionals involved with each individual and mobilize resources in and outside the office to assist in achieving treatment plan goals Conduct home visits and transport participants in the community, using personal vehicle or agency van as needed Maintain accurate and timely documentation in the form of assessments, community treatment plans, progress notes, etc. as required Responsible for formulation of appropriate discharge planning Assist participants with money-related issues and coordination with payee services Encourage and develop natural supports for participants, including family members, neighbors, friends, etc. Attend and participate in staffings and in-services/team meetings, mandatory trainings, and consultations with the APNP and TCM Psychiatrist First shift work (8am-4pm), but position does require some extended hours Assist with participant coverage for co-workers as needed/directed Other job-related duties that may be necessary to carry out the responsibilities of the position