Case Manager
Status: Full‑Time, Non-Exempt
Rate: $21.74 - $22.62
What We Offer
- Paid Time Off (PTO)
- Paid Holidays
- BC/BS PPO Medical Coverage
- Health Savings Account
- Flexible Spending Account
- Dental & Vision Insurance
- Pension Plan
- Tuition Assistance Program
- Student Loan Payment Assistance
- Term Life Insurance
- Short‑Term & Long‑Term Disability Insurance
- Voluntary Life Insurance
- AFLAC Options
Job Summary
The Care Manager provides services to individuals with severe and persistent mental illness, serious emotional disturbance, and/or intellectual or developmental disabilities. This role ensures individuals receive the necessary supports to achieve community inclusion, independence, and meaningful participation in home and community-based settings. Responsibilities include advocacy, service coordination, linkage to supports, and ongoing monitoring to ensure quality, continuity, and accessibility of services. Core functions include service planning, assessment, coordination, and documentation.
Essential Duties & Responsibilities
- Develop, coordinate, monitor, and document person-centered service plans.
- Conduct comprehensive annual assessments identifying strengths, needs, and supports across all life domains.
- Coordinate with treatment teams, natural supports, and other disciplines to ensure appropriate evaluations and services.
- Lead the annual person-centered planning process and provide ongoing evaluation of service plans.
- Link individuals to internal and external services based on assessed needs.
- Advocate for individuals and collaborate with families, community partners, and service providers.
- Monitor service provision to ensure fidelity to the person-centered plan and modify plans as needed.
- Review provider reports and compile quarterly summaries reflecting progress toward goals.
- Provide preventive and supportive interventions to promote empowerment and self-determination.
- Serve as a liaison with courts, hospitals, and other institutions to support continuity of care.
- Maintain accurate and compliant documentation, data, and case records in accordance with Medicaid, State, Regional, and agency standards.
- Manage waiver certification and re-certification processes.
- Provide consultation and assistance to Direct Support Staff.
- Participate in committees, community engagement activities, and Emergency Services On‑Call (as applicable).
- Travel within the service area and statewide as needed; work flexible hours, including evenings, weekends, or holidays when necessary.
Additional Responsibilities
- Work collaboratively with staff, individuals served, and external partners.
- Maintain high standards of professionalism, productivity, and competence.
- Support orientation and training efforts for new staff.
- Perform additional duties as assigned.
Qualifications
Education & Experience
- Bachelor’s degree in a human services field recognized by the State of Michigan for Care Management.
- Minimum of one year of experience working with individuals with mental health conditions.
Knowledge, Skills & Abilities
- Proficiency with computers, Microsoft Office, and standard office equipment.
- Strong written and verbal communication skills with the ability to document accurately.
- Sound judgment, critical thinking, and analytical skills.
- Excellent organization and time‑management abilities.
- Knowledge of Medicaid, Waiver, and Level of Care guidelines.
- Ability to support the implementation of new requirements and program developments.
Licensure & Certifications
- Certification as a QMHP, QIDP, CMHP, or applicable Michigan licensure.
- Maintain all required trainings and certifications.
- Valid U.S. driver’s license and vehicle insurance per Michigan law.
- Proof of U.S. citizenship or authorization to work in the United States.
About Wellvance
Wellvance provides state-funded public mental health services to individuals in Iosco, Ogemaw, and Oscoda counties. We serve individuals with Intellectual/Developmental Disabilities (I/DD), Serious Persistent Mental Illness (SPMI), and Serious Emotional Disturbance (SED). Our mission is to deliver high-quality, person-centered, and cost-effective services that support independence and community integration.
Wellvance does not discriminate based on race, color, creed, national origin, religion, age, gender, height, weight, marital or veteran status, disability, genetic information, or any other legally protected status.