Caseworker

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Review Vacancy

Date Posted 10/30/26

Applications Due12/31/26

Vacancy ID228071

• Basics
• Schedule
• Location
• Job Specifics
• How to Apply

NY HELPSNo

55-b/c EligibleYes

AgencySenate, NYS

TitleCaseworker

Occupational CategoryClerical, Secretarial, Office Aide

Salary GradeNS

Bargaining UnitM/C - Managerial/Confidential (Unrepresented)

Salary RangeFrom $45000 to $48000 Annually

Employment Type Full-Time

Appointment Type Permanent

InternshipNo

Jurisdictional Class Unclassified Service

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 35

Workday

From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

County Ontario

Street Address 25 North St.

City Canandaigua

StateNY

Zip Code14424

Duties Description The office of New York State Senator Pamela Helming is seeking a Caseworker for their District office.

This is a full-time, in office position that will require occasional nights and weekends. Duties will entail;

• Assisting constituents with issues related to government agencies (i.e. benefits, licensing, permitting, etc.)
• Drafting letters and email correspondences to local, state and federal agencies
• Drafting letters and email correspondences to constituents
• Participating in meetings with government agencies, constituents, and other stakeholders related to concerns raised by constituents, businesses and community organizations
• Attending community events with or on behalf of the Senator
• Assisting in the execution of events sponsored by the Senator (Veterans Recognition Ceremony, Senior Resource Fair, Youth Leadership Recognition Ceremony, etc.)
• Answering incoming phone calls, address constituent inquiries or direct them to the appropriate staff members as needed
• Connecting constituents with relevant local, state, or federal resources
• Reviewing incoming letters and emails and engage with constituents, staff and relevant government agencies to address concerns
• Assisting district office staff with clerical tasks as needed

Minimum Qualifications To move forward candidates should possess:

• Bachelor's degree in political science, government, public policy, public administration, economics, legal studies, or related field
• One year of professional experience in a public facing role, including relevant internship or volunteer experience
• Excellent writing skills
• Strong interpersonal and communication skills and ability to navigate difficult or sensitive conversations in a professional and courteous manner
• Ability to research complex issues and convey findings clearly and concisely both verbally and in writing
• Ability to meet tight deadlines and prioritize tasks effectively
• Demonstrated interest in state and local government

Preference will be given to those who additionally have:

• 1-3 years of experience in government, advocacy organization, nonprofit or a related field
• Experience working in state or local government or community organizations within the 54th Senate District
• Experience, including internship or volunteer experience, working in a State Senate, State Assembly, or Congressional District Office.

Additional Comments All applications will be kept confidential. The New York State Senate is an equal opportunity employer that values a diverse and equitable workplace.

This recruitment will remain open until filled. Due to the volume of applications, we will not be able to respond to each applicant.

The NYS Senate offers a comprehensive and competitive benefits package that includes a health and wellness in the workplace program that you and your family can benefit from:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Sick time
• Tuition reimbursement
• Vision insurance
• Wellness Program

The New York State Senate is an Equal Opportunity employer that values a diverse and equitable workplace. We do not permit discrimination based on race, age, creed, color, religion, gender/sex, military status, sexual orientation, marital status, familial status, national origin, predisposing genetic characteristics, or physical or mental disability, domestic violence victim status, arrest/criminal conviction record, pregnancy and related conditions, gender identity or expression, sexual harassment, immigration status, or hair texture or protective hair styles.

Some positions may require additional credentials or a background check to verify your identity.

Name Hiring Manager

Telephone n/a

Fax n/a

Email Address helming@nysenate.gov

Address

Street 25 North St

City Canandaigua

State NY

Zip Code 14424

Notes on ApplyingInterested candidates please email a cover letter,and resume, to helming@nysenate.gov

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