Site: The General Hospital Corporation
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Responsible for supporting daily cash-handling operations, including verifying tills, processing daily revenue, preparing deposits, and replenishing cash drawers. This role also supports inventory control, cash reconciliation, auditing, and customer service while maintaining accurate records and a safe, organized work environment.
Does this position require patient care?
No
Essential Functions
- Verify, prepare, and replenish cash tills for daily operations.
- Perform inventory control activities and complete required reports.
- Process and reconcile cash and coin transactions, enter revenue transactions, and prepare related reports.
- Prepare and process daily deposits.
- Maintain a safe, clean, and organized work environment.
- Perform cashier and standard operating procedure (SOP) audits as needed.
- Provide excellent service to internal and external customers.
- Assist with resolving customer service and cash-related issues in a professional and timely manner.
Education
- High school diploma or equivalent preferred.
Can experience be accepted in lieu of education?
yes
Experience
- 2–3 years of money management experience required.
- 2–3 years of customer service experience required.
Knowledge, Skills & Abilities
- Proficiency in Microsoft Word and Excel.
- Strong basic math skills, including working with whole numbers, common fractions, and decimals.
- Strong organizational skills with attention to accuracy and detail.
- Effective written and verbal communication skills.
- Ability to manage multiple responsibilities and work effectively in a fast-paced environment.
- Strong customer service and problem-solving skills.
Additional Job Details (if applicable)
Onsite
267 Charles Street
40
Regular
Day (United States of America)
Pay Range
$17.71 - $24.28/Hourly
Grade
2
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.