- Note: Please apply for full-time positions only, and applicants must have a Food Service (any) certificate.
Brand summary
Cold Stone Creamery and Wetzel's Pretzels Cold Stone Creamery: Cold Stone Creamery’s products include: Custom ice cream with mix-ins (candies, nuts, brownies, syrups), Ice cream cakes and pies Cookie sandwiches ,Smoothies, shakes, and blended coffee drink Wetzel's Pretzels: Wetzel’s specializes in fresh-baked soft pretzels made daily in store. The menu includes a variety of flavors and styles Original Pretzel, Salt/Cheese/Cinnamon Pretzel, Pepperoni Pretzel, Jalaron – pepperoni + jalapeño on pretzel, Bitz (Salt, Pepperoni, Cinnamon, Cheese), Cheese Dog, Wetzel Dog, Mozzarella Stickz, Fresh Lemonade, Frozen Lemonade & Granita and DIPS
Job description
Crew Member at Cold Stone Creamery & Wetzel's Pretzels - New Albany
We are excited to announce the opening of a new Cold Stone Creamery & Wetzel's Pretzels (similar to Auntie Anne's).
We are currently hiring Store Crew Members and Store Managers. Candidates with prior hands-on experience in similar food service environments are strongly preferred and will have an added advantage.
Store Address:
5780 N Hamilton Rd, Suite F, Columbus, OH 43230 (New Albany)
Store Hours 9 AM to 10 PM daily
Store Training : 03/23 to 03/26
Store Opening Date : 03/27/2026
Crew Member
Cold Stone Creamery & Wetzel's Pretzels
We are excited to announce the grand opening of Cold Stone Creamery & Wetzel’s Pretzels! We are looking for energetic, friendly, and hardworking team members to join our opening crew.
- Crew Members are responsible for delivering exceptional customer service, preparing high-quality products, and maintaining a clean and welcoming store environment. Team members will be cross-trained to work in both concepts.
Customer Service
- Greet and serve guests with enthusiasm and a positive attitude
- Take accurate food and dessert orders
- Handle cash, credit card, and POS transactions
- Answer customer questions about menu items and promotions
Food Preparation
- Prepare and mix ice cream creations according to Cold Stone standards
- Roll, twist, bake, and finish pretzel products according to Wetzel’s standards
- Prepare smoothies, shakes, drinks, and dips
- Follow all food safety and sanitation guidelines
Cleanliness & Organization
- Maintain clean counters, prep areas, and dining spaces
- Follow health department and company sanitation standards
- Restock ingredients, supplies, and packaging
- Assist with dishwashing and trash removal
Teamwork
- Work efficiently in a fast-paced environment
- Support team members during busy periods
- Communicate clearly with supervisors and coworkers
Opening & Closing Duties
- Assist with daily setup and breakdown
- Complete cleaning and closing checklists
- Help maintain inventory and product quality
Qualifications
- Positive attitude and strong customer service skills
- Ability to stand for extended periods
- Ability to lift up to 25 lbs
- Flexible availability (including evenings, weekends, and holidays)
- No experience required — training provided
Work schedule
- 8 hour shift