Benefits:- Opportunity for advancement
- Signing bonus
- Training & development
As a Cashier and Customer Service Associate, you’ll be one of the first people shoppers and donors meet. You’ll handle purchases, answer questions about the store and its mission, and work alongside staff and volunteers to keep the shop running smoothly.
Compensation: $20 - $25 per hour depending on experience. What you’ll do
Run the register
- Ring up merchandise, apply approved discounts, and process cash, debit, and credit card payments.
- Count change accurately, issue receipts, and verify prices when an item is missing a tag.
- Process returns and exchanges according to store policy. Ask a supervisor for help with exceptions or disputed transactions.
- Count and balance your register at the end of your shift and report any discrepancies to your supervisor.
Help shoppers and donors
- Welcome customers, help them locate merchandise, and answer questions about prices, store hours, and policies.
- Listen to customer concerns, resolve routine issues respectfully, and bring more complex issues to a supervisor.
- Explain how purchases and donations support the charity’s work using information provided by the organization.
- Direct donors to the drop-off area, explain which items the store accepts, and follow store procedures for donation receipts.
Support daily store operations
- Keep the checkout counter clean and stocked with bags, receipt paper, and other supplies.
- Restock merchandise, straighten displays, and return items to the correct areas between customers.
- Coordinate with staff and volunteers when checkout lines get busy or donors need assistance.
- Follow opening and closing procedures for your assigned shift and promptly report spills, hazards, or equipment problems.
What you’ll bring
- A friendly, patient approach to helping people from different backgrounds.
- Basic math skills and attention to detail when counting cash, checking prices, and following register procedures.
- Comfort using a touchscreen register or willingness to learn.
- Dependability and availability for the shifts listed above.
- The ability to stay organized while helping several customers during busy periods.