Auditory, Communication Skills, Computer Skills, Corporate Policies, Customer Support/Service, Detail Oriented, Interpersonal Skills, Lift/Move 30 Pounds, Mathematics, Multitasking, Order Picking/Packing, Payment Processing, Presentation/Verbal Skills, Problem Solving Skills, Resolve Customer Issues, Telephone Skills, Touchscreens, User Interface/Experience (UI/UX)
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Description
Job Summary
Provide exceptional customer service before, during, and after the checkout process. Operates cash registers, self-checkouts, and online ordering system to ensure smooth and efficient transactions.
Responsibilities
- Provide excellent customer service
- Execute proper cash handling and payment processing in accordance with company policies and procedures
- Apply discounts, coupons, and applicable promotions as appropriate during checkout process
- Preforms drawer audit at the start and end of assigned shift
- Monitor Self-Checkouts to address customer issues and ensure smooth transactions
- Conduct curbside ordering, picking & packing in accordance with company policy and procedure
- Follow proper bagging procedures when bagging groceries as needed
- Have approximate knowledge of store layout and product locations
- Maintain a clean and safe front end
- Performs other duties as assigned
Working Conditions
Works in a non-smoking store environment where there is occasional discomfort due to exposure to dust/pollen, elements, temperatures changes, and infrequent environmental noise.
Equipment Operated
- Cash register
- POS Terminal
- Adding Machine
- Corded and Cordless Telephones
- Touchscreen/Tablets
- Computer
- Vacuum
Requirements
Education And Experience
- High School Diploma or equivalent is required
- 1+ years of Customer Service Experience is strongly preferred
- 6+ months of Cashiering or Cash Handling experience is strongly preferred
Knowledge, Skills, Abilities
- Interpersonal skills
- Verbal communication skills
- Basic math skills
- Cash handling skills
- Ability to operate POS terminals, tablets, and touch-screen devices
- Ability to problem solve
- Multitasking
- Ability to answer and field phone calls
- Strong attention to detail
- Basic computer skills
Physical Requirements
- Bending
- Standing
- Communication (Verbal)
- Carrying 30lbs.
- Reading
- Walking
- Hearing (Auditory)
- Reaching
- Telephone Usage
- Lifting 30 lbs.
- Writing
- Grasping
- Operating Equipment
- Sight or Peripheral Vision
M
Mustard Seed Market & Cafe