Join the Zaxby's Team!
Great Food. Great People. Great Opportunities.
Hungry for a Great Career?
At Zaxby's, we're more than just a place to grab a meal. We're a place where guests can enjoy great food, connect with friends, and feel welcome. For our team members, we're a family built on teamwork, positivity, and a commitment to delivering exceptional service.
Come join us — we've got a seat waiting for you!
Position: Cashier / Front of House Team Member
Position Overview
As a Cashier at Zaxby's, you'll be the first friendly face our guests see and an important part of creating an outstanding dining experience.
You'll be responsible for welcoming guests, taking orders, processing payments, maintaining clean and organized guest areas, and ensuring every customer receives prompt, friendly, and accurate service.
We're looking for dependable, enthusiastic individuals who enjoy working with people, thrive in a fast-paced environment, and take pride in being part of a great team.
Key Responsibilities
Guest Service & Hospitality
- Greet guests promptly and warmly upon arrival and thank them as they leave.
- Provide friendly, attentive, and enthusiastic service throughout each guest interaction.
- Answer menu questions, explain available options, and suggest additional items.
- Stay informed about current promotions, menu offerings, and restaurant specials.
- Represent the Zaxby's brand with professionalism, positivity, and enthusiasm.
- Work efficiently and with a sense of urgency to ensure a positive guest experience.
Order Taking & Payment Processing
- Accurately enter guest orders into the point-of-sale (POS) system.
- Process cash, credit card, and other accepted payment methods.
- Operate cash registers and maintain accurate transaction records and receipts.
- Handle cash responsibly, count and verify register tills, and properly record totals.
- Ensure guest orders are accurately completed, packaged, and presented.
Restaurant Cleanliness & Operations
- Maintain a clean, safe, organized, and welcoming restaurant environment.
- Clean and maintain the dining room, service counters, restrooms, and building exterior.
- Keep assigned workstations neat, stocked, and ready for service.
- Replenish paper goods, condiments, serving supplies, and beverages as needed.
- Monitor equipment and promptly report maintenance concerns to management.
- Follow established operating procedures and workplace safety guidelines.
- Assist with additional tasks and responsibilities as assigned.
Training & Teamwork
- Successfully complete the Zaxby's Front of House Development Plan.
- Participate in hands-on station training and complete all required training activities.
- Work collaboratively with team members and management to ensure smooth restaurant
Benefits
- Flexible schedule
- Employee discount