Casino Coordinator

BettingJobs are currently seeking a Casino Content Coordinator for a growing iGaming company at its San José, Costa Rica office. As Casino Content Coordinator, you will play a vital role in managing the onboarding and optimisation of a diverse range of game types, directly influencing revenue growth. You will collaborate closely with the technical and marketing departments to ensure that all products are functional, well presented and performing smoothly.

This Casino Content Coordinator role would suit an individual with experience of onboarding new games and optimising the games portfolio within an online casino environment.

Responsibilities:

• Ensure all games on the roadmap are made available on the casino platform and launched as expected
• Ensure all information related to the respective games is made available
• Escalate any in-game errors to the relevant teams and ensure fixes are applied in a timely manner
• Act as the point of contact between Casino Operations, Support and Development for any technical errors
• Prepare all game thumbnails, banners and any other requested assets well in advance of each new game launch
• Collaborate with cross-functional teams, including marketing, product development, customer support and data analytics, to develop and execute effective strategies for the online casino platform
• Work closely with Casino Operations to ensure the delivery of all games on the roadmap
• Conduct thorough market research and competitor analysis to identify gaps and areas for improvement in the casino offering

Requirements:

• Previous experience within the iGaming industry
• Experience working for an online casino in a similar role would be advantageous
• Understanding of game setup and in-game errors
• Passion for online gaming and knowledge of various casino games, including slots, table games, card games and live dealer games
• Excellent written and verbal communication skills