Beverages, Casinos, Communication Skills, Detail Oriented, Food and Beverage Industry, Gaming, High School Diploma, Interpersonal Skills, Lift/Move 25 Pounds, Organizational Skills, Pathogens, Point of Sale (POS) Systems, Policy Development, Presentation/Verbal Skills, Reconciliation, Restaurant, Sales
Pay Rate: $11.41 an hour plus tips
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Accountable for providing superior beverage service for designated area offering complimentary and alcoholic refreshments to casino guests
- Assist with supplying and cleaning wait station
- Handle cash and reconcile bank for all alcohol served according to Treasure Island and Hospitality policies
- Utilize and implement TIPS training to prevent and recognize potential alcohol related concerns
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Preferred:
- High School Diploma/GED
- 1 year experience as a food and beverage server familiar with tray service
- 1 year experience with a computerized point-of-sale system (i.e. Micros, NCR)
- Proven knowledge of alcohol service
Skills
Required:
- Accurate and detail-oriented
- Strong organizational skills
- Excellent verbal and interpersonal communication skills
Abilities
Required:
- Ability to work fast and efficiently
- Ability to follow established dress code policies and practice good personal hygiene
- Ability to interact with guests, coworkers and management in a professional and courteous manner
- Ability to maintain a professional demeanor
- Ability to speak in a clear, concise and pleasant voice
REQUIRED TRAINING
- Treasure Island guest service training
- TIPS training and certification
- Bloodborne Pathogens training
- Point-of-sales cash register training
- Any position-related training as determined by department manager
PHYSICAL DEMANDS
- Must be able to walk and / or stand and exert fast-paced mobility for periods of up to 8 hours
- Must have a good sense of balance, and be able to bend and kneel
- Must be able to push, pull and grasp objects routinely
- Must have the ability to independently lift up to 25 pounds routinely
- Must be able to perform repetitive hand and wrist motions
- Must have good eye hand coordination
WORKING ENVIRONMENT
- Office, restaurant, gaming floor and convention center environment including flashing lights, frequent loud noises and cigarette smoke
- Must be able to work in cramped, tight quarters
- Must be willing to work a flexible schedule including all shifts, weekends and holidays
- Occasionally overtime may be required
- Occasionally must deal with angry or hostile individuals
- High volume direct public contact
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Treasure Island Resort & Casino