CAT Intern - April 2027 - October 2027

CAT Intern - April 2027 - October 2027

Are you a talented college student looking for the opportunity to explore insurance career opportunities while having an immediate and long-lasting impact on our customers? If so, this internship opportunity could be a great fit for you!

What You'll Do: As an Intern on our CAT Team, you will:

• Assist Inside CAT Team task management
• Monitor and report on key metrics, including claim rep inventory, inbound and outbound calls, and email counts
• Assist with email monitoring and claim reassignment
• Upload prior claims and endorsements in our company system
• Delegate I/A reviews
• Other projects as assigned

What It Takes to Join Our Team:

• Be a current full-time college student enrolled in classes. Completion of one year of college is highly preferred.
• Must be able to thrive in a challenging, fast-paced and dynamic environment.
• Exceptional customer service skills - including strong verbal and written communication skills. The ability to establish rapport with all kinds of personalities quickly while communicating effectively over the phone is essential.
• Strong organizational and multi-tasking skills, while paying attention to detail.
• Must be able to exercise independent judgment and arrive at decisions through sound, logical reason.
• Possess the ability to learn quickly and follow instructions.
• Must be able to spend much of the day on the telephone during high-volume storm claims events.
• Ability to work in-person from our Home Office located in West Des Moines, IA.