Category Manager - Information Technology

• Category Strategy and Planning

• Partner with the Chief Procurement Officer (CPO) and IT leadership to develop multi‑year category strategies for IT & Technology Operations vendors.

• Lead execution of IT vendor strategy, ensuring alignment with enterprise architecture, digital transformation, and cybersecurity priorities.

• Coordinate with IT Leadership on vendor demand planning, technology roadmaps, product lifecycles, and modernization efforts.

• Conduct market research and stay up to date with current trends across SaaS, cloud models, licensing, hardware, cybersecurity, and managed services.

• Identify cost optimization, rationalization, standardization, and risk mitigation opportunities.

• Strategic Sourcing and Contracting

• Lead sourcing, competitive events (RFx), and negotiation of complex IT contracts ($1M-$10M+), including SaaS, cloud, infrastructure, Telcom, and managed services.

• Develop and execute deal strategies (i.e., bundling, multi-year agreements, rate card optimization, and usage commitments).

• Manage contracting for software licensing, SaaS subscriptions, cloud consumption agreements, managed services, telecom, and IT professional services.

• Drive measurable savings through competitive sourcing, benchmarking, and renegotiation strategies.

• Evaluate and optimize cloud consumption (Azure/AWS), SaaS licensing tiers, and enterprise agreements.

• Oversee the IT contract lifecycle, including renewals, extensions, amendments, and vendor onboarding and offboarding.

• Ensure contracts meet HMSA standards for data protection, cybersecurity controls, SLAs, compliance, and risk management.

• Vendor Governance and Performance Oversight

• Provide vendor oversight for IT & Technology Operations suppliers, owning commercial performance of vendors, including cost, value realization, and contract adherence.

• Partner with business owners and/or vendor managers to ensure alignment between financial outcomes and operational performance.

• Partner with Vendor Managers, IT owners, and InfoSec to ensure governance, QBRs, continuous improvement, and issue resolution.

• Support privacy, cybersecurity, third‑party risk, and regulatory compliance assessments.

• Identify opportunities for cost recovery, demand management, and contract re-baselining.

• Financial and Value Management

• Analyze IT spending (software, cloud, infrastructure, telecom, managed services); deliver and track quantifiable cost savings, cost avoidance, and value creation across IT spend.

• Validate pricing, usage data (seat counts, cloud consumption), billing accuracy, and budget impacts.

• Develop business cases for contract decisions, vendor consolidation, or new technology acquisitions.

• Support IT budget cycles, forecasting, and technology investment planning

• Stakeholder and Cross-Departmental Collaboration

• Coordinate closely with CIO, IT Directors, Enterprise Architecture, Cybersecurity, Applications, Infrastructure, and Digital teams.

• Function as a procurement advisor for technology initiatives and vendor planning.

• Partner with Legal, Compliance, Risk, Privacy, and Finance

• Guide business and IT stakeholders on procurement governance, contract requirements, and vendor best practices.

• Performs all other miscellaneous responsibilities and duties as assigned or directed.

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