Company Description
Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:
- EAT authentic Italian food at our restaurants, cafés and to-go counters
- SHOP a selection of high-quality Italian, local and homemade products
- LEARN through our classes and our team’s product knowledge
Job Description
The Catering Lead plans, organizes and executes the catering business for an Eataly location. Reports to the Retail Manager.
- Creates proposals, contracts, event orders and packages tailored to each guest’s requests
- Negotiates executive partnerships to sell catering packages for breakfast, lunch, dinner and largescale events
- Oversees catering events from start to finish: books, plans and executes functions
- Executes all off-site catering for offices and VIP clients, coordinating delivery services and pickup business
- Acts as a trainer for team members on catering operations
- Communicates product and staffing needs for catering events on a daily basis
- Manages catering call-backs from orders delivered same day to ensure 100% guest satisfaction
- Handles and resolves complaints/accolades and communicates results to managers
- Ensures catering collateral is displayed and stocked in the store at all times: catering menus, catering table, business cards, etc.
- Performs other duties as required or assigned
Qualifications
- 2+ years of experience in catering/sales management
- Excellent communication skills
- Ability to multitask in a fluid environment
- Bachelor’s Degree preferred
Job Requirements
- Availability to work a flexible scheduling often including nights, weekends and holidays
- Ability to lift up to 50 pounds
- Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
Additional Information
Benefits and Perks
- Medical, Dental, Vision Insurance
- Paid Time Off
- Paid Parental Leave
- 401K with match or RRSP
- Bonus program
- Free family meal daily
- Discounts at Eataly
- Classes on products and Italian cuisine
- Referral bonus program
- and more!