Catering Sales & Operations Coordinator

Wolfgang Puck Catering

Salary: $32.00 - $35.00 Per Hour

Other Forms of Compensation:

Wolfgang Puck Catering is committed to recruiting individuals who express an interest in and passion for hospitality-driven experiences; who come from diverse backgrounds, are open-minded and curious about our clients and guests; and, most of all, who possess a welcoming smile and spirit. Our ultimate goal is to develop mentoring and career building opportunities through a talent pipeline that allows us to promote from within.

"The most important thing in life, whatever you do, has to be passion." Wolfgang Puck

Success on our team starts with our culture:

• We have Wolfgang's PASSION for our business, our product, and our people / guests / clients.
• A FLEXIBLE MINDSET is key; we are strategic business partners who wear multiple hats.
• Our services require a CONCIERGE mentality, a bias to action with humble hospitality.
• We are out-of-the-box PROBLEM SOLVERS, who look around corners so our clients and guests don't have to.
• We curate company and partner resources to bring our client's vision to life. We seek to cultivate the next generation of talent, purveyors and partnerships.
• We bring an entrepreneurial approach to deliver results for our clients (you might call this scrappy).
• Collaboration and openness to innovative business tools, new ways of thinking and ability to partner across departments are essential to create optimal business solutions.

"I can have the best food, but if we don't have good people, it won't get you very far."

Job Summary

Join a hospitality team that supports the storytellers, innovators, and creators shaping the future of entertainment at Sony Studios. Be part of Wolfgang Puck Catering's signature standard of warmth, creativity, and elevated service that transforms everyday moments into memorable experiences.

The Sales & Operations Coordinator is an entry-level role that supports Corporate Dining and the events program in delivering exceptional workplace hospitality experiences. This position is responsible for coordinating smaller internal events, assisting with operational execution, and providing logistical support for catering and room service requests.

The primary goal of the role is to build strong relationships with internal clients while removing smaller-scale administrative and operational tasks from senior leadership, allowing them to focus on larger, more complex programs and strategic initiatives. As external catering sales expand, this role will be instrumental in maintaining service quality, responsiveness, and operational efficiency.

Key Responsibilities

• Develop proposals and manage logistics for smaller internal events including happy hours, employee resource group programs, departmental meetings, training, and workplace gatherings.
• Serve as a point of contact for internal clients, ensuring timely communication, professionalism, and detailed customer service.
• Coordinate event details including menus, room setups, timelines, and service requirements.
• Maintain accurate and up to date event documentation within Sony/WPC catering systems.
• Assist with the planning and execution of smaller-scale catering events to ensure seamless service and delivery.
• Collaborate with culinary, facilities, and service teams to align event needs with operational capabilities.
• Provide on-site support during events as needed, including setup coordination, vendor management, and problem solving.
• Support rental ordering, tracking, and reconciliation for events.
• Assist with beverage ordering and inventory coordination for internal programs and catered functions.
• Ensure event documents, materials, equipment, and supplies are organized and prepared in advance.
• Follow up with clients on event execution and satisfaction.
• Coordination and support VIP meetings, executive services, and after-hours room service orders.
• Maintain discretion, professionalism, and elevated hospitality standards when supporting leadership and high-priority requests.
• Provide administrative assistance to the Catering Sales Manager and Operations Manager including reporting, staffing, and function documentation.
• Support operational processes that improve efficiency, organization, and service standards across the event operations.
• Participate in team meetings, training sessions, and continuous improvement initiatives.

Qualifications

• 1-3 years of experience in corporate dining, catering, hospitality, food service, or events preferred.
• Strong organizational and multitasking skills with the ability to manage competing priorities in a fast-paced environment.
• Excellent communication and relationship-building skills with a client-service mindset.
• Professional demeanor with the ability to interact confidently with corporate stakeholders and executives.
• Detail-oriented with strong problem-solving abilities.
• Proficiency with office documentation; Catertrax software experience is a plus.
• Flexibility schedule- available morning, evening, or after-hours service needs.

Apply to Wolfgang Puck today!

Wolfgang Puck Catering is a member of Compass Group USA

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Associates at Wolfgang Puck Catering are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Wolfgang Puck Catering maintains a drugfree workplace.

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_WPC.pdf

Req ID: 1544429

Wolfgang Puck Catering

Michael Abbey

[[req_classification]]