Catering Server- Alamodome

CATERING SERVER

POSITION: Catering Server
DEPARTMENT: Food & Beverage
REPORTS TO: Catering Supervisor & Premium Manager
FLSA STATUS: Part-time Hourly, Non-Exempt

SUMMARY

ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Catering Server position with SAVOR Alamodome.  The Catering Server is responsible for answering questions about food, beverages, and our facility.  Provides the highest quality of service to guest in an attentive, courteous, and efficient manner to ensure food is served and delivered promptly.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Greets all guests with enthusiasm and friendliness.
• Serves alcoholic beverages in an appropriate manner consistent with company standards.
• Answers guest questions about food, beverages, and our facilities accurately and in a friendly manner.
• Does side work during non-busy hours.
• Speaks to guests with enthusiasm at all times.
• Develops relationships with guests.
• Provides the highest level of service in accordance with our standards.
• Identifies food orders when ready and delivers items to tables in a timely manner.
• Maintains a professional appearance at all times.
• Communicates with food and beverage staff to ensure guest satisfaction.
• Reports to work as scheduled, in uniform, and ready to be in position.
• Maintains professional relationships with all coworkers.
• Follows checklists and standard operating procedures.
• Maintains a safe, clean, organized, and stocked work area.
• Performs duties as assigned.
• Maintains full knowledge of menus, recipes, and other pertinent information.
• Constantly increasing knowledge of food, beverages, and other products and services.
• Responsible for constant sanitation, organization, and proper food handling.
• Prepares work area for either opening, mid-shift, or closing in accordance with company standards.
• Punches clock in full uniform, ready to work, and no earlier than five minutes prior to shift.

QUALIFICATIONS 

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE

• High school diploma or general education degree (GED) required
• Must have a valid TABC and Food Handlers Permit
• 2 years of serving experience

SKILLS AND ABILITIES 

• Basic working knowledge of food and beverage
• Ability to work in a team
• Ability to lift, push and pull up to 30 lbs.
• Ability to follow oral and written instructions and effectively perform the work
• Fundamental understanding of sanitation, cleanliness, and personal hygiene
• Positive attitude and neat appearance
• English preferred as primary language, but not required
• Must be able to stand and walk for the duration of the shift
• Must be able to multi tasks and work in different areas

WORKING CONDITIONS

• Working conditions involve noise, heat, changes in temperature, kitchen elements, odors, moisture, etc.
• May be required to work additional hours as dictated by the workload and staffing
• Must be willing to work evenings, weekends, and holidays

PHYSICAL DEMANDS

• Requires moderate physical efforts.  Standing, carrying, bending, stretching, stooping, pulling and pushing, lifting of weights up to 50 pounds.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
•  While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.