Catering Team Member

Job Summary

As a Catering Team Member, you'll be a key player in our success and ensure all of our banquet and catering offerings exceed our guests’ expectations. To thrive in this position, you should be a team player at heart. The type of person that knows you’re only successful when those around you are set up for success. Beyond that, you should be eager to support an amazing team, have the drive to grow your career in leadership and the ability to inspire those around you. As a Catering Team Member, you’ll help customers discover the pleasure of tasting incredible food and elevate our passion for providing it at every turn.

Job Description

• Experience Required: 0 to 6 months
• Experience Desired: Single unit catering, convention center, or hotel banquet business; Hotel and catering; Sales
• Education Desired: High school diploma or equivalent plus 18 months to 3 years of additional training
• Lifting Requirement: Up to 50 pounds
• Age Requirement: At least 18 years of age

Job Responsibilities

• Ensure that communications from the sales team are being performed and executed at a high level.
• Ensure proper food safety programs are being followed.
• Pay attention to many tasks while consistently providing exceptional service and responding to telephone and walk in inquiries by determining guest's needs and specifications for referral to the Catering Team Leader.
• Handle event bookings from initial contact to completion of event with strong attention to detail, organization and follow through.
• Produce and distribute contracts; complete catering paperwork, menus and correspondence.
• Handle all post event written correspondence.
• Be present at client site visits, tastings and events to assist with execution when requested by manager.
• Support the sales efforts of the department with emphasis on catering segment.
• Possess good communication skills, both verbal and written; along with the ability to think clearly and remain calm in pressure situations.
• Possess computer skills, including Microsoft office, Excel, PowerPoint and Outlook.
• Maintain safety as the top priority in all aspects of our work, for our Team Members, guests, and products.