• Pomona, CA
  • Autofill and Review
30+ days ago

Job Description

CC&B IT Lead - Join our team at Essel!

As the CC&B IT Lead, you will be responsible for managing and supporting the Customer Care and Billing (CC&B) system. This system plays a critical role, and your expertise will be key in ensuring its smooth operation.

In this role, you will collaborate with cross-functional teams, including business stakeholders, developers, and IT support staff, to implement and maintain the CC&B system. You will lead system upgrades, enhancements, and troubleshooting efforts, ensuring that the system meets the organization's requirements and operates effectively. Additionally, you will provide technical guidance and support to end-users, addressing their inquiries and resolving system-related issues efficiently.

We are looking for a proactive and detail-oriented individual with a strong background in CC&B systems and a passion for delivering high-quality IT solutions. If you are excited about leveraging your skills and expertise to contribute to the success of our organization, we encourage you to apply for this position.

Numbers & Facts

LocationPomona, CA

Skills

  • Billingunmatched
  • Cross-Functionalunmatched
  • Customer Support/Serviceunmatched
  • Detail Orientedunmatched
  • Help Deskunmatched
  • Identify Issuesunmatched
  • Resolve Customer Issuesunmatched
  • Systems Administration/Managementunmatched
  • Technical Leadershipunmatched
  • Technical Supportunmatched

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