Cc&B IT Lead

Essel Environmental

Pomona, CA
30+ days ago

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Skills

Billingunmatched
Cross-Functionalunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Help Deskunmatched
Identify Issuesunmatched
Resolve Customer Issuesunmatched
Systems Administration/Managementunmatched
Technical Leadershipunmatched
Technical Supportunmatched

Description

CC&B IT Lead - Join our team at Essel!

As the CC&B IT Lead, you will be responsible for managing and supporting the Customer Care and Billing (CC&B) system. This system plays a critical role, and your expertise will be key in ensuring its smooth operation.

In this role, you will collaborate with cross-functional teams, including business stakeholders, developers, and IT support staff, to implement and maintain the CC&B system. You will lead system upgrades, enhancements, and troubleshooting efforts, ensuring that the system meets the organization's requirements and operates effectively. Additionally, you will provide technical guidance and support to end-users, addressing their inquiries and resolving system-related issues efficiently.

We are looking for a proactive and detail-oriented individual with a strong background in CC&B systems and a passion for delivering high-quality IT solutions. If you are excited about leveraging your skills and expertise to contribute to the success of our organization, we encourage you to apply for this position.