CCRS - Child Care Resource Spec

Position: Child Care Resource Specialist
Program: Child Care Resource Center (CCRC)
Organization: Community Action of Orleans & Genesee, Inc.
Location: Office are located in Albion and/or Batavia; position serves both Orleans and Genesee Counties
Hours: Full-time, 40 hours per week, year-round
Schedule: Primarily during regular business hours, with occasional evening or weekend hours based on program needs and scheduled trainings/events
Reports To: CCRC Program Manager

POSITION SUMMARY

The Child Care Specialist provides support to child care providers, families, and community partners through the Child Care Resource Center (CCRC). This position provides technical assistance, resources, referrals, and individualized support to help child care programs strengthen their operations, meet regulatory and program requirements, and provide quality care for children and families.

The Child Care Specialist works directly with child care providers through phone, email, virtual communication, and on-site visits. The position may provide individualized technical assistance, assist providers with best program practices, support quality improvement activities, provide information about available resources and funding opportunities, and assist providers in navigating child care systems and requirements.

The Child Care Specialist also responds to families seeking child care referrals and information, maintains accurate documentation and program records, participates in CCRC outreach and community events, and works collaboratively with the CCRC team, NYS Office of Children and Family Services (OCFS), and other community partners.

Pay Range: $19.00-$22.00