Candidate Screening, Childcare, Communication Skills, Computer Software, Cosmetology, Datasheets, Driver's License, Equipment Maintenance/Repair, Equipment Replacement, Establish Priorities, Federal Laws and Regulations, Hazardous Materials/Substances, Home Care, Licensing, Lift/Move 100 Pounds, Maintain Compliance, Manual Dexterity, Material Moving, Microsoft Office, OSHA, Operations Processes, Order Supplies, Personal Care, Presentation/Verbal Skills, Problem Solving Skills, Regulations, Regulatory Compliance, Safety Process, Safety/Work Safety, Schedule Development, Staff Requirements, State Laws and Regulations, Team Player, Willing to Travel, Writing Skills
Our associates celebrate lives. We celebrate our associates.
As a working supervisor, manages the day-to-day Personal Care Center operations ensuring compliance with regulations, policies, procedures, and safety. Develops work schedules, delegates workload across resources.
JOB RESPONSIBILITIES
Embalming and Preparation
- Performs responsibilities of Embalmer and Cosmetologist; may have crematory responsibilities.
- Maintains a clean, stocked, and compliant preparation room. Cleans soiled equipment and hazardous material spills. Ensures hazardous materials and spills are handled in accordance with the Material Data Safety Sheets. Inventories and orders supplies to ensure an adequate supply. Requests Care Center and Crematory equipment maintenance and repair; escalates equipment replacement to management.
Quality Control and Training
- Inspect deceased at various preparation stages ensuring result meets the family's expectations.
- Collaborates with Learning & Development on training needs. Develops job aids to facilitate learning and procedure checklists. Executes and participates in various training activities.
- Trains team on safe working environment and procedures. May retrain staff to ensure compliance with the operating procedures of corporate, federal, state and local regulations, including OSHA regulations and Safety and Environmental guidelines.
Supervision
- Oversees the day-to-day Care Center operations. Develops work schedules, delegates assignments, and communicates priorities and expectations. Ensures compliance with policies, procedures, and including embalming, transporting, removals, dispatching.
People Development
- Develop a strong, trusting, and reliable team. Understand team members career aspirations and provide assignments to develop skills and/or close gaps. Constructively address issues and provide tangible and appropriate feedback. Apply a proactive and collaborative management style in order to increase employee engagement and minimize turnover. Monitor training and licensing requirements ensuring staff is re-trained/licensed prior to expiration.
- Coordinate staff work and time-off schedules ensuring appropriate coverage.
- Responsible for screening candidates (internal and external) and hiring or promoting a skilled and effective staff. Recommends pay increases, special pays, and career advancements.
EDUCATION/Experience/MINIMUM Requirements
Education
- State specific required diploma or accreditations
Certification/License
- Holds and maintains any State specific licensing and/or certifications
- Valid State Driver's License
Experience
- At least five (5) years of funeral home, care center and/or decedent care preparation
Knowledge, Skills & Abilities
- Demonstrates a high level of skill, personal attributes and abilities required for recognition by both peers and management
- Sets the standards for quality, teamwork, and productivity required for a high volume Personal Care Center
- Knowledge of computers and some software including MS Office products required
- Ability to work individually and as a team
- Ability to prioritize and organize effectively with a keen sense to detail
- High level of compassion and integrity
- Effective communication, training and problem solving skills
- Strong written and oral communication
Work Conditions
Work Environment
- Work indoors and outdoors during all seasons and weather conditions
- Limited amount of local and/or multiple location traveling required
- When not required to wear protective gear and if not in contact with families, embalmers must be dressed in a professional manner. Professional Dress is required when in contact with families. Uniforms may be required in some locations.
Work Postures
- Frequent, continuous periods of time standing, up 8 hours per day
- Sitting continuously for many hours per day, up to 6 hours per day
- Kneeling, reaching and bending to move and arrange materials
- Climbing stairs to access buildings frequently
Physical Demands
- Physical effort requiring manual dexterity is required
- Carrying and/or lifting materials up to 100 pounds with assistance
- Pushing or pulling up to 300 pounds on a wheeled table or stretcher
Work Hours
- Working beyond "standard" hours as the need arises
Postal Code: 33064
Category (Portal Searching): Operations
Job Location: US-FL - Pompano Beach
S
Service Corporation International
We're more than North America's largest provider of funeral, cremation and cemetery services. We are mothers, fathers, sisters, brothers, sons and daughters who are devoted to the communities where we live and work. We are more than 20,000 dedicated individuals who provide caring assistance to families in need, honor veterans and public servants and deliver lifesaving programs to help keep children and seniors safe. We operate under the umbrella of the Dignity Memorial network of 1,800 funeral homes and cemeteries. Dignity Memorial providers care for more than 300,000 families each year and understand the importance of thoughtful, personalized arrangements. We believe creating meaningful ways to pay tribute to a loved one begins with compassion and is shaped by the understanding that each life is truly unique. For us, there is no greater responsibility than honoring and preserving the story of one's life.
10,000 employees or more
Health Care and Social Assistance