Central Reservations Coordinator II

Overview:

Event Services is a growing department whose primary function is to assure events hosted by Utah State University "Exceed Expectations." The primary purpose of the Central Reservations Coordinator (Coordinator II) is to support the Central Reservations Manager in scheduling room and resources across Logan campus. Secondary duties include completing department-led special projects and supporting USU Catering Sales when needed.

Responsibilities:

• Answering questions via phone calls, emails, and in-person.
• Directing visitors around campus or to their event.
• Updating information in event database.
• Collecting information for department-led projects.
• Word-processing for documents and reports.
• Other office-support functions.
• Other duties as assigned.

Qualifications:

Minimum Qualifications:

• Two years of office experience; OR an associate degree/vocational training.
• One year in an environment working in a customer service position.
• Proven record of self-motivation and working independently.

Preferred Qualifications:

• Training in Coursedog.
• Proficient in Microsoft or Google suite.
• Customer service experience in building scheduling.
• Experience working in a collegiate, academic, government, or similar environment.

Knowledge, Skills, and Abilities:

• Communication Skills
  
  • Can clearly communicate via email with accurate grammar and spelling.
  • Can clearly communicate via phone and in-person with a friendly and professional demeanor.
  • Possesses excellent interpersonal skills including the ability to foster an effective working environment with supervisors, coworkers, and customers.
  • Can collaborate with various positions on department projects.
• Self-management Skills
  
  • Have strong organizational skills and attention to detail.
  • Have high level of independent initiative, self-motivation, and a positive attitude.
  • Can manage and complete multiple projects with varying priorities and deadlines.
• Hard Skills
  
  • Can operate standard office equipment such as a phone, computer, and printer.
  • Knows Microsoft or Google Suite products.
  • Knows or can learn department software including but not limited to EMS, Coursedog, Caterease, and TPP.
  • Can perform variety of routine typing assignments including drafting and editing correspondence.
  • Can establish and update documents, records, and reports

Required Documents:

Along with the online application, please attach:

1. Resume to be uploaded at the beginning of your application in the Candidate Profile under “Resume/CV”
2. Cover letter to be typed/pasted at the end of your application

 

**Document size may not exceed 10 MB.**

Advertised Salary: Commensurate with experience, with excellent benefits ADA:

Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes. The employee is regularly required to sit and often uses repetitive hand motions. The employee is frequently required to reach with hands and arms and may lift and/or move up to 10 pounds.

University Highlights:

As Utah’s student-centered, land-grant research university, Utah State University expands opportunity and strengthens communities across the state through learning, discovery, extension, and engagement. Founded in 1888, USU now holds two Carnegie distinctions: R1 status for very high research activity and the Carnegie Community Engagement Classification. Its innovative research and scholarship is grounded in reciprocal partnerships with local, regional, and global communities, advancing knowledge and serving the public good across Utah, the nation, and the world. With over 50 world-class research facilities and the nation’s second-oldest undergraduate research program, USU prepares students to become active, civically engaged leaders who can address critical societal challenges.

 

USU enrolls over 29,800 students, both online and in person at locations throughout the state. Utah State’s 30 locations include a main campus in Logan, Utah, residential campuses in Price and Blanding, and six additional statewide campuses, along with education centers serving every county. USU educates students from all 50 states and more than 80 countries. For over 100 years, USU Extension has served and engaged Utahns, serving every county in the state.

 

Competing at the NCAA Division I level in 16 sports, USU is a proud member of the Pac-12 Conference, which it joined July 1, 2026. The Aggies capped a historic final season in the Mountain West by capturing nine combined regular-season and tournament titles in 2025-26, with five teams advancing to postseason play. This tradition of excellence extends to the classroom, where 232 student-athletes earned academic honors, and to the community, where USU ranked second nationally in Division I service hours, with nine teams placing in the top 10 for community service.

 

Utah State is dedicated to fostering a community where all individuals feel respected, valued, and supported and where diversity of thought and culture are cultivated. We seek to recruit, hire, and retain people from all walks of life who will champion excellence in education, research, discovery, outreach, and service. We believe that promoting a strong sense of community and belonging empowers and engages all members of USU to thrive and be successful. Forbes recognized our commitment to employees when it named Utah State the best employer in Utah in 2023. Learn more about USU.

 

The university provides a Dual Career Assistance Program to support careers for partners who are also seeking employment. Additionally, USU is committed to providing access and a reasonable accommodation for individuals with disabilities. To request a reasonable accommodation for a disability, contact the university’s ADA coordinator in the Office of Human Resources at 435-797-0122 or

hr@usu.edu

.

 

*updated 10/26

Notice of Non-discrimination:

In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

 

Utah State University is an equal opportunity employer and does not discriminate or tolerate discrimination including harassment in employment including in hiring, promotion, transfer, or termination based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity, disability, status as a protected veteran, or any other status protected by University policy or any other federal, state, or local law.

 

Utah State University does not discriminate in its housing offerings and will treat all persons fairly and equally without regard to race, color, religion, sex, familial status, disability, national origin, source of income, sexual orientation, or gender identity. Additionally, the University endeavors to provide reasonable accommodations when necessary and to ensure equal access to qualified persons with disabilities.

 

In all circumstances, Utah State University follows state and federal laws related to sex-segregated spaces.

 

The following office has been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU’s non-discrimination policies:

 

Civil Rights & Title IX Office

Old Main Room 405

1475 Old Main Hill, Logan UT 84322

titleix@usu.edu

(435) 797-1266

 

For further information regarding non-discrimination, please visit crtix.usu.edu or contact:

 

U.S. Department of Education

Denver Regional Office

303-844-5695|

OCR.Denver@ed.gov

 

U.S. Department of Education

Office of Assistant Secretary for Civil Rights

800-421-3481 | 

OCR@ed.gov

 

*updated 08/2026