Cerner EMR Trainer

Cerner EMR Trainer

Location: Minneapolis, MN

Type: Onsite | Contract Job Summary To execute continuous improvement activities, work on root cause analysis, and provide technical assistance to resolve customer issues.

Key Responsibilities

• 1. To act as a point of escalation for complex and high-priority customer
• issues, ensuring timely resolution.
• 2. To create the root cause analysis for critical issues and put in place
• necessary preventive measures to reduce future defects.
• 3. To collaborate closely with product management, development, and QA teams
• to provide feedback on product improvements, influence product design, and ensure alignment with customer needs.
• 4. To provide technical assistance to the team members in resolving customer
• issues.
• 5. To drive continuous improvement initiatives for support processes,
• workflows and Identify opportunities for innovation, automation, and efficiency enhancements.

Skill (Primary):

• Oracle (APPS)
• ORACLE CERNER POWERCHART

Job Description: 1.EMR Overview for Travel RNs 2.New Employee Orientation

• EMR
• FirstNet
• EMR Overview for Multidisciplinary
• Rehab

3. PowerChart Touch (Mobile Version)