Cerner Technical Consultant

TechDigital
  • Dallas, TX
    30+ days ago

    Job Description

    Mandatory Skills: Charges and Patient Accounting
    • Onshore Cerner Technical Consultant must have experience in performing AMS support for large healthcare including SLA & KPI based delivery, ITIL SCRUM based Operations and project delivery experience. Strong Cerner Functional Breadth, preferred experience in Delivery Role with Large US Healthcare
    Core functional domains:
    • Registration / ADT
    • Charge Services / Patient Accounting
    • Clinical modules (FirstNet, CareAware, Nursing)
    • Ancillaries (PathNet, RadNet, Pharmacy – at least dependencylevel)
    • Core Security (access, roles, audits)
    • AMS Operations & ITIL
      • Incident, Problem, Change, Request (ITIL v3/v4)
      • P1/P2 management and RCA ownership
      • SLA/SLO tracking and reporting
      • Knowledge deflection and incident trend reduction
      • Oncall / afterhours coverage model
    • Security, Access & Compliance Awareness
    Resolution of Incidents and Service Requests (RITM), preparing and presenting RCAs and problem and Knowledge Management.

    Numbers & Facts

    LocationDallas, TX
    IndustryOther/Not Classified
    Company Size100 to 499 employees

    Skills

    • Cernerunmatched
    • Change Requests/Ordersunmatched
    • FirstNetunmatched
    • Healthcareunmatched
    • ITIL (IT Infrastructure Library)unmatched
    • Knowledge Managementunmatched
    • Maintenance Servicesunmatched
    • Medical Billingunmatched
    • Nursingunmatched
    • On Callunmatched
    • Performance Metricsunmatched
    • Pharmacyunmatched
    • Scrum Project Management and Software Developmentunmatched
    • Service Level Agreement (SLA)unmatched
    • Technical Consultingunmatched

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