Benefits:- 7 Paid Holidays
- $500 Sign-On Bonus (Half upfront, half after 6 months)
- Paid time off
POSITION SUMMARY
The Certified Medical Assistant (CMA) is responsible for initiating post-enrollment activities, ensuring patients receive their equipment, are properly set up, and understand how to use the devices, and facilitating initial and routine readings and nursing notes. The CMA is also responsible for providing RPM and CCM services to patients following established standards and practices.
A successful CMA will demonstrate excellent verbal communication skills and the ability to work across multiple platforms simultaneously. They will display professional behaviors, communicate effectively to others, and function as a member of the healthcare team under the general supervision of the physician.
RESPONSIBILITIES
Clinical Operations: Participate in the care of the patient, under the general supervision of the physician and in collaboration with the healthcare team.- Collect patient information and assessment data
- Ensure that patient chart entries are made accurately and in a timely manner; forwards charts as appropriate
- Collect patient information and assessment data
- Ensure that patient chart entries are made accurately and in a timely manner; forwards charts as appropriate
- Provide ongoing monitoring and follow-up of patients' progress and adherence to care plans
- Confirm and clarify written orders prior to implementation of delegated tasks
- Recognizes emergency situations and implements emergency procedures according to clinic guidelines
- Provides appropriate patient specific education, and health information materials
Support Operations: In close partnership with the healthcare team, assure smooth and efficient patient flow and clinical operation- Make, receive, and handle medically related phone calls as directed by physicians
- Notify patients of test results; schedule follow-up appointments, as needed
- Conduct Remote Patient Monitoring (RPM)'s for physicians
- Perform other tasks, as assigned
EDUCATION AND EXPERIENCE
- Nationally recognized certification as a Medical Assistant
- Two years of medical assistant experience may substitute for certification.
- Previous medical office experience, preferred
- EMR experience, preferred
- Personal experience in care management
REQUIRED SKILLS / ABILITIES
- Clinical experience with a solid grasp of medical terminology
- Proficient in calmly and methodically explaining set-up procedures
- Skilled in troubleshooting device-related issues
- Quick learner with computer systems
- Self-motivated with strong task prioritization and time management skills
- Maintains a HIPAA-compliant workspace
- Communicate effectively with others on the healthcare team
- Understand medical terminology, anatomy, physiology, diagnostic procedures, pharmacology, and treatment assessments to the extent required to understand and accurately transcribe dictated reports
- Ability to learn and use all functions of electronic medical record software
- Must accurately enter into a database, search for information, send and receive email and attachments
ENVIRONMENTAL/WORKING CONDITIONS- In office/clinic primary with possibility of some occasional remote telework
- Frequent telephone calls and other interruptions, which requires being able to handle a fast-paced work environment during time at work
- Must be able to prioritize multiple projects
- Must maintain strict confidentiality and exercise professionalism when interacting with staff, managers, supervisors, physicians, external customers, etc.
PHYSICAL CONDITIONS - Requires continuous standing, sitting, with frequent walking, bending, and stooping
- May require lifting 10-20 pounds
- Possible exposure to infectious diseases when in a clinic setting
DiaSante Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.