Certified Medical Assistant (CMA)

Job Overview

We are seeking a compassionate and detail-oriented Certified Medical Assistant (CMA) to join our healthcare team. In this role, you will work collaboratively with providers and clinical staff to deliver high-quality, patient-centered care to individuals across all age groups. The ideal candidate is a strong communicator who thrives in a fast-paced clinical environment and is committed to supporting patients and providers through both clinical and administrative responsibilities.

Schedule: Various Shifts Available
Locations: Minnetonka, St. Anthony, Golden Valley, New Hope, Fridley, and Blaine, Minnesota

Minimum Qualifications

• High School Diploma or GED
• Valid Certified Medical Assistant (CMA) certification in the State of Minnesota
• Current Basic Life Support (BLS) certification through one of the following:
  • American Red Cross Basic Life Support (ARC BLS)
  • American Heart Association Basic Life Support (AHA BLS)

Key Responsibilities

Clinical Support

• Assist providers with the assessment, treatment, and management of patients of all ages
• Prepare and room patients, obtain vital signs, and document patient information
• Administer immunizations and injections in accordance with established protocols
• Collect and process laboratory specimens, including phlebotomy duties when applicable
• Perform clinic laboratory testing and support diagnostic procedures
• Assist with x-ray procedures when properly certified

Patient Care & Communication

• Manage patient flow throughout the clinic to support efficient operations
• Provide telephone support, relay clinical information, and facilitate communication between patients and providers
• Assist with prescription refill requests and prior authorizations
• Address patient questions and concerns while maintaining confidentiality and professionalism

Administrative & Operational Support

• Support front desk and patient check-in activities as needed
• Order, stock, and maintain clinical and office supplies
• Ensure accurate documentation and compliance with clinic policies and procedures
• Collaborate with Clinic Supervisors, Clinic Managers, and Providers to achieve departmental goals
• Communicate patient care updates, concerns, and operational issues with the healthcare team

Preferred Skills

• Excellent interpersonal and customer service skills
• Strong organizational and multitasking abilities
• Ability to work effectively in a team-based healthcare environment
• Knowledge of electronic medical records (EMR/EHR) systems
• Strong attention to detail and commitment to patient safety

Why Join Us?

This position offers the opportunity to make a meaningful impact on patient care while working alongside dedicated healthcare professionals in a supportive and collaborative environment. You'll gain experience across a variety of clinical functions and contribute to delivering exceptional care to the communities we serve.