Certified Pharmacy Technician

Core Values: Service, Integrity, Compassion

1. Demonstrates service excellence and patient and family centered care by showing respect, honesty, fairness and a positive attitude toward all customers.

2. Maintains confidentiality.

3. Demonstrates dependability, to include attendance and punctuality.

4. Is accountable - takes initiative and ownership of issues.

5. Displays a professional demeanor. Represents hospital in a positive way. Has a compassionate working relationship with patients and families.

6. Assumes personal responsibility for 2-way communication. Communicates and listens effectively with patients, families, coworkers, other departments, physicians/providers and community.

7. Supports coworkers, initiatives and a patient and family centered philosophy; pitches in; does own part and helps others.

8. Works to continuously improve work environment/processes (Performance Improvement). Demonstrates a patient and family centered focus when considering/developing improvement solutions.

9. Represents willingness/enthusiasm to create, embrace and facilitate change.

10. Develops self and others; supports a learning environment; leads by example. Encourages patients and families to give feedback and suggestions for improvement.

11. Develops working relationships critical to the organization including patients, families, coworkers, other departments, physicians/providers and community.

12. Encourages others by providing recognition and support.

Technical Excellence

1. Thinks critically; utilizes sound judgment; promptly reports potential risks.

2. Maintains state of art knowledge of area of specialty, healthcare trends and practice, and populations served.

3. Maintains a level of computer literacy appropriate to their role.

4. Meets and maintains current all unit specific and organizational skills/competencies, certifications/licensures, as required.

5. Completes hospital-required reviews, e.g. HIPAA, safety, health screening,

care concerns, and others as assigned.

6. Adheres to National Patient Safety Goals.

Job Class Specifics

1. Provides orientation/training of employees to job role to quality standards, and to hospital facilities and goals.

2. Fulfills purchasing and procurement responsibilities as needed.

3. Completes thorough Medication Reconciliation process for admitted patients as assigned.

4. Prioritizes workload so that tasks are completed in an efficient manner; keeps patient care the number one priority.

5. Meets deadlines in special projects and daily responsibilities; demonstrates a "need no reminders" attitude; keeps informed of project status.

6. Prepares sterile products (IV admixtures, nutritional admixtures, oncology admixtures, irrigation solution, ophthalmic preparations, injectable medications, etc.) using aseptic technique.

7. Correctly uses Mobile Isolation Chamber and performs proper cleaning and maintenance procedures. After checked by registered pharmacist, delivers medications to the Nursing Unit as needed.

8. Performs all necessary calculations and conversions in the preparation of medications and determines correct dosage. Has work verified by registered pharmacist.

9. Compounds and prepares pharmaceuticals for dispensing. Has work verified by a registered pharmacist.

10. Demonstrates involvement in unit by attending 50% of staff/committee meetings and in services for area.

11. Maintains Pharmacy Department and work area in neat and orderly manner; cleans department and work area on own initiative.

12. Inspects Pharmacy inventory to ensure that pharmaceuticals are reordered when necessary and that items that are outdated are removed and replaced.

13. Is familiar with the usual dose or dosage ranges, administration, required accessory labeling and generic and brand names, routes of warnings, storage conditions, and available dosage forms of the most commonly prescribed drugs.

14. Reviews Nursing Unit's inventory as assigned monthly for proper medication dates, quantity, storage, rotation of stock supplies and overall conditions as assigned.

15. Has a working understanding of The Joint Commission MM Standards and their application to health system pharmacy.

16. Effectively utilizes barcode controls to decrease errors. Always scans the product when possible.

17. Maintains current knowledge of profession through reading journals, attending meetings, or CEU's to maintain certification.

The following requirements are expected of all employees:

Core Values: Integrity, Compassion, Excellence, Service

Annual Health Screening with Infection Control and Blood Borne Pathogens Education

Safety Awareness: Hospital Fire, Safety, and Disaster procedures

Confidentiality: Maintains employee and patient confidentiality.

Attendance: Regular attendance is an essential function of the position

Leadership Standards:

Character: Attitude, Integrity, Role Modeling

Job Performance: Results orientation, Customer focus, Decision making, Awareness

Interpersonal Skills: Communication, Relationship-building, Team player, Celebration

Innovation: Breakthrough Thinking, Knowledge-Building/Sharing, Coaching/Empowering, System Vision & Management