Certified Pharmacy Technician, Lead

Position Summary:

Under the supervision of the Pharmacy Manager the Certified Pharmacy Technician, Lead is responsible for processing prescriptions. Serves as the day to day leader to the pharmacy technician staff.

Scope of Duties:

• The Lead Tech will assist the pharmacists in the day to day oversight of the pharmacy techs. Assisting with daily operations and mentoring staff.
• Duties include filling prescriptions which are checked by the pharmacist, accepting prescriptions by phone, contacting physicians for refills, and transferring prescriptions to/from other pharmacies
• Business operation responsibilities include determining the best price available and ordering drugs, researching alternative sources for purchase of materials when the primary source is unable to supply, determining the best price. • Manages the inventory cost-effectively, coordinating the response to drug recalls, maintaining records required by state and federal law.
• Assist the Pharmacist with placing orders.
• Certified Techs safely administer and accurately document immunizations.
• Reconciling third party payments, preparing weekly invoices for Financial Services to pay suppliers, and reconciling supplier statements with payment requests monthly to ensure discounts are maximized and to assure fiduciary responsibilities.
• Prepares returns to wholesalers.
• Counts stock and enter data in computer to maintain inventory records
• Mixes pharmaceutical preparations, fills bottles with prescribed tablets and capsules, and prepares labels for bottles.
• Compounds medication in accordance with state regulations.
• Accepts verbal prescriptions in accordance with state regulations
• Assists Pharmacist to prepare and dispense medication both over the counter and using unit does medication methods.
• Sends daily pharmacy medication orders
• Reconstitutes dry powder medications into suspension in accordance with state regulations
• Receives and stores incoming orders and supplies.
• Answers telephone courteously and receive orders.
• Assist customer with prescriptions as well as front store products and in the use of all products.
• Processes records of medication and equipment dispensed to customers, compute charges, enters data in computer and bills customers and/ or Third Party.
• Cleans workspace and equipment and sterilizes glassware according to prescribed methods.
• Insures cleanliness of entire store including: dusting shelves and product; vacuuming floors; sweeping, and removing trash.
• Sets up prescription orders for in-store pickup and/or delivery.
• Collects payments and reconciles the Register at the end of the day following established procedures.
• With utmost courtesy the patients will be asked for certain documentation and any other pertinent information.
• Lead will dispense needs in accordance with each insurance company policy.
• Receives, logs and signs in medications delivered by Courier.
• Dispense medications to individual patients when they pick them up.
• Responsible for having all logs property signed.
• Assume any and all additional duties consistent with the aforementioned duties.
• Must have a knowledge and understanding of company policies and procedures and be computer literate.
• Must be prudent, ethical, and credible and use good judgment.
• Must be goal-oriented and committed to Greater Lawrence Family Health Center Pharmacy and its products.
• Must be a team player with integrity and concern for the quality of Greater Lawrence Family Health Center Pharmacy products and staff members.
• Ability to read and interpret documents, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write reports and correspondence. Ability to speak effectively before group of customers or employees of organization.
• Must be able to communicate verbally, read and write well enough to read and prepare reports, to interact with all concerned or related to the business. We need the ability to speak other languages, such as Spanish.
• Must have knowledge of medical and pharmacy terminology is required. An understanding of pharmacy computer system operations (hardware, software, and operating systems), contracting, billing, and pricing is required. Must have skills in business management. Effective communication skills and the ability to work collegially with a wide variety of professionals in a fast paced health care setting is required.
• Must be able to perform routine business math calculations, calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
• Must have reasoning ability (logic) to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Must maintain focus and exercise controls that will result in objectives being timely and adequately met.
• Order processing inventory, Database software.
• Must be able to perceive the need of the customer through conversation and assist with translating those needs into reality, making most people feel comfortable in his/her presence, and be customer service oriented.
• Become knowledgeable about the GLFHC Improvement plan and the model for improvement endorsed by the organization.
• On a regular basis participate in ongoing quality improvement activities related to individual, team, and organizational performance improvement.
• Travel between sites may be required.
• Performs all and any additional duties as assigned.

Qualifications:

• Three to five years of pharmacy experience
• Valid Driver's License
• Bilingual Spanish English preferred

Education:

• High school Diploma or equivalent
• Registration with Commonwealth of Massachusetts as a Pharmacy Technician
• National Pharmacy Technician Certification.
• Pharmacy-Based Immunization Certification preferred.
• BLS certification preferred.