Certified Service Trainer

KRONES is a world leader in the design and manufacture of high-speed packaging equipment for the: Beer, Non-alcoholic Beverage, Milk, Wine and Healthcare industries. We continually rejuvenate our technology to create a never-failing abundance of new and innovative solutions for our customers.

We are currently looking for candidates who want to make a difference and who wish to be part of our dynamic organization in the US.

JOB DESCRIPTION:

• Facilitate training programs for Customers and Internal employees at customer locations or KRONES Academy NA
• Present KRONES AG Certified Training Classes for Customers and internal employees in the KRONES region that include, North America, Canada, Central America, Carribean, Guyana and Suriname
• Perform in-field and in-house visual audits of retention from participants and make suggestions to the Manager to improve quality of training outcome
• Working under the direction of the Head of Academy NA, you will be responsible for creating training plans for Customers and internal employees
• Perform in-field audits of Customers and internal employees to determine and ensure proper upskilling
• Will be responsible for creating documentation to include OPL's, GOP and MOP with Microsoft Word and Power Point
• This position is a combination of challenging projects and personal development with the KRONES Academy North America
• Worldwide Technical Support Coaching and technical training provided

QUALIFICATIONS:

• KRONES Service Level 2-3 (Audited)
• KRONES Field Service consecutive 3-5 years' experience
• Qualification in EL (Electical Automation) machines, Trainings & E-Learnings
• Has performed New Installations, Retrofits, Overhaul and complex troubleshooting
• Social Competences, Team player, Leadership characteristics, Responsible, Capacity for De-Escalation, Empathy, Open mindset, and Reliability
• Ability to travel throughout North America for Reverse-Shadow and Audit opportunities
• Ability to travel worldwide to present classroom training in KRONES Subsidiaries
• Language competences, proficient in English, with Spanish or German a plus
• Intercultural competences, Open mindset towards other cultures, Knowledge of various cultural standards, and Sensitivity towards all scenarios
• Relocation to Franklin, WI Area

Education: Associates Degree in Electrical Engineering and five years of experience in the alternative occupation of Service Engineer/Technician.

If you are looking for a challenging opportunity in a multinational environment, please hand in your comprehensive résumé. We look forward to receiving your application!