CGEMJP00359323-AI/Automation Engineer

Role: AI/Automation Engineer

Location: Hartford

Seeking an experienced AI/Automation Engineer (C2 Grade) with expertise in OpsARA, GitHub Copilot, and Microsoft Copilot Studio to lead enterprise-scale AI and automation initiatives. The ideal candidate will drive AI adoption, design intelligent automation solutions, develop custom copilots, and enable organizations to improve productivity, operational efficiency, and business outcomes through Generative AI technologies.

Key Responsibilities

Lead the design and implementation of AI-powered automation solutions using OpsARA and other enterprise automation platforms.

Design, develop, and deploy custom copilots, virtual assistants, and conversational AI solutions using Microsoft Copilot Studio.

Drive engineering productivity initiatives leveraging GitHub Copilot and AI-assisted software development practices.

Collaborate with business, product, and technology stakeholders to identify automation opportunities and define AI roadmaps.

Architect scalable automation frameworks, reusable assets, and best practices for enterprise adoption.

Integrate AI solutions with Microsoft 365, Azure services, enterprise applications, APIs, and business workflows.

Establish governance, security, compliance, and Responsible AI standards for AI solutions.

Analyze business processes and recommend automation strategies to improve efficiency and reduce operational costs.

Mentor development teams and promote AI-first delivery methodologies.

Support pre-sales activities, solution demonstrations, effort estimation, and client workshops.

Monitor solution performance and continuously optimize AI and automation implementations.

Required Skills

Strong hands-on experience with OpsARA and enterprise automation platforms.

Experience implementing and administering GitHub Copilot across development teams.

Deep expertise in Microsoft Copilot Studio, conversational AI, and custom copilot development.

Strong understanding of Generative AI, Large Language Models (LLMs), Prompt Engineering, and AI governance.

Experience integrating AI solutions with enterprise platforms and business processes.

Knowledge of Azure AI Services, Azure OpenAI, Power Platform, and Microsoft 365 ecosystem.

Experience with REST APIs, workflow orchestration, and system integrations.

Strong stakeholder management, consulting, and problem-solving skills.

Experience working in Agile and DevOps environments.

Preferred Skills

Azure AI Foundry and Azure OpenAI implementations.

Power Platform (Power Automate, Power Apps, Power BI).

Programming experience in Python, C#, JavaScript, or PowerShell.

AI Operations (AIOps) and intelligent process automation exposure.

Experience delivering enterprise AI transformation programs.

Knowledge of organizational AI adoption and change management strategies.

Educational Qualifications

Bachelor's or Master's degree in Computer Science, Information Technology, Engineering, or a related discipline.

Experience

10 to 14 years of overall IT experience.

3+ years of experience in AI, Generative AI, Automation, Copilot technologies, or Digital Transformation initiatives.

Key Competencies

Enterprise AI Strategy & Implementation

Intelligent Automation Architecture

Copilot Development & Deployment

Prompt Engineering & LLM Optimization

AI Governance & Responsible AI

Solution Design & Technical Leadership

Stakeholder & Client Management

Innovation & Continuous Improvement

Team Mentorship & Capability Building