Change Analyst

Position summary

The Change Analyst supports the development of change management plans and execution of change management initiatives across the firm by coordinating planning activities and implementing change enablement activities related to stakeholder engagement, communications, training, business readiness and adoption. Working closely with Change leads, project teams, and other stakeholders, this role supports assigned change workstreams throughout the project lifecycle, while adapting to project and stakeholder needs.

The role supports development and delivery of communications and training activities, stakeholder engagement efforts, reporting and dashboard updates, and adoption and business readiness tracking to support successful implementation of change initiatives across global, cross-functional teams.

Job duties and responsibilities

• Deliver assigned change workstreams, including planning, executing, and tracking activities against project milestones, objectives and outcomes.
• Conduct change impact assessment and stakeholder analysis and summarize insights to inform change strategies.
• Translate change strategies into action plans across communications, training, and stakeholder engagement, adapting approaches based on stakeholder and business needs.
• Partner with project teams, business stakeholders, and Change Leads to support execution of change initiatives across global, cross-functional programs.
• Develop and deliver stakeholder engagement activities, including gathering input on influence and resistance, maintaining contact lists, scheduling interviews, workshops, and briefings, and synthesizing information to inform strategy.
• Assess change-related risks, recommend mitigation actions, and escalate issues when appropriate.
• Own the creation and distribution of targeted communications, including emails, intranet posts, FAQs, and reference materials, tailoring messaging and delivery approaches based on stakeholder and business needs while ensuring alignment with overall strategy.
• Develop, coordinate and deliver training materials and activities, including creating and updating materials, scheduling sessions, sending invitations, tracking attendance, and collecting feedback collection.
• Track and analyze adoption and business readiness metrics and contribute to dashboards and reports that identify trends, risks, and areas requiring additional communication, training, or stakeholder support.
• Perform other duties as assigned.

Job duties and responsibilities included are not exhaustive and may be supplemented asnecessary.  Reed Smith reserves the right to revise or modify job duties and responsibilities at any time. 

Requirements

Education:

• Bachelor's degree in Business, Organizational Behavior, or a related field.
• Formal change management certification (e.g., Prosci) preferred.

Experience:

• Minimum of five years of experience supporting change management or project delivery initiatives. 
• Experience working in professional services, legal, consulting, or other client-facing environments.
• Experience supporting enterprise system implementations (e.g., Workday, CRM platforms) preferred.

Skills:

• Working knowledge of change management and project management principles, with the ability to apply them to support execution and problem-solving.
• Strong written and verbal communication skills, with the ability to tailor messaging to support understanding and adoption across different audiences.
• Strong interpersonal skills, with the ability to build effective working relationships across teams and stakeholder groups.
• Strong analytical and problem-solving skills, with the ability to translate data into actionable insights and recommendations.
• Highly organized, with the ability to manage multiple priorities, meet deadlines, and deliver high-quality outputs in a fast-paced environment.
• Ability to work independently and collaboratively across global, cross-functional teams and navigate a matrixed environment.

Additional information

Supervisory responsibilities: None

Equipment used: Personal computer and other office equipment such as telephone, calculator, copier, scanner, etc.

Essential job functions

• Ability to sit or stand for extended periods and perform tasks requiring prolonged and/or extensive computer use.
• Ability to use computers, telecommunications, and digital collaboration tools to perform core job responsibilities.
• Ability to engage in effective and professional communication.
• Ability to review information, maintain attention to detail, manage multiple priorities, and follow established processes.
• Ability to access, use, and safeguard confidential and sensitive information while performing job responsibilities in work environments that support confidentiality, privacy, and information security requirements.
• Ability to work an adjusted schedule as needed, including earlier start times, to support collaboration with international stakeholders in EMEA based on business, operational, or project needs.
• Ability to work in the office as required to meet business or project needs.

Working conditions

This role is remote. Occasional extended hours may be required beyond the normal daily schedule. There may be periodic in-office work requests, so proximity to the office is important.

Pay ranges

This is a non-exempt position. The hourly wage range for this role is $46.63 to $72.53, with an estimated annual compensation range of $97,000 to $132,000, based on expected hours. This represents the presently anticipated pay range for this position. Actual pay may vary based on various factors, including but not limited to location and experience.

Atlanta, Austin, Dallas, Houston, Pittsburgh - $46.63 - $60.10 per hour (40-hour workweek; approximately $97,000 - $125,000 annually based on expected hours)

Miami - $49.74 - $64.10 per hour (37.5-hour workweek; approximately $97,000 - $125,000 annually based on expected hours)

Philadelphia, Wilmington: $50.00 - $60.10 per hour (40-hour workweek; approximately $104,000 - $125,000 annually based on expected hours)

Chicago – $57.14 - $68.68 per hour (35-hour workweek; approximately $104,000 - $125,000 annually based on expected hours)

Princeton, Washington, DC – $53.37 - $63.46 per hour (40-hour workweek; approximately $111,000 - $132,000 annually based on expected hours)

Los Angeles, New York: $63.74 - $72.53 per hour (35-hour workweek; approximately $116,000 - $132,000 annually based on expected hours)

Employee benefits overview

Our comprehensive benefits package includes:

• 401(k) Retirement Plan
• Medical Insurance
• Health Savings Account (HSA)
• Virtual Health Services
• Dental Insurance
• Vision Insurance
• Accident Insurance
• Hospital Indemnity Insurance
• Critical Illness Insurance
• Life Insurance
• Short-Term Disability Coverage
• Long-Term Disability Coverage
• Flexible Spending Accounts (FSA)
• Lyra Health Employee Assistance Program (EAP)
• Paid Family Leave (for eligible Exempt and Non-Exempt staff)
• Transportation Benefit
• Back-up Child Care Services
• College Coach Program
• Pet Insurance
• Paid Sick Time (for Exempt staff)
• Paid Time Off (available to all full-time, non-temporary employees)

Reed Smith offers a challenging work environment, business casual dress code and a total compensation package that includes a competitive salary, flexible benefits program, tuition assistance, and generous 401(k) plan.

Reed Smith is an Equal Opportunity Employer with Core Values of Integrity, Excellence, Teamwork & Respect, Innovation, and Impact. Reed Smith also provides reasonable accommodations in accordance with law, including in the application and interview process.

Qualified candidates only. No search firms.