Our Client, a Commercial Banking company, is looking for a Change Manager for their Charlotte, NC/Atlanta, GA location.
Responsibilities:
Develop and execute the change management plan, including communications, stakeholder engagement, readiness, training/support, and adoption activities.
Assess change impacts to understand who is affected, what is changing for them, and what support is needed.
Identify and engage key stakeholders, including leaders, impacted teams, and partners who need to understand, support, or help champion the change.
Develop project communications and messaging in partnership with HR Communications, including drafting content, coordinating reviews and approvals, and ensuring communications align to the overall change strategy.
Partner with project and business leads to translate project decisions, milestones, and impacts into clear messages and actions for impacted audiences.
Develop leader and teammate readiness materials, such as talking points, FAQs, toolkits, presentations, training/support materials, and other resources as needed.
Coordinate change activities with the project plan, ensuring communications, engagement, training, and readiness activities occur at the appropriate points in the project.
Identify change risks and resistance and develop actions to address gaps in awareness, understanding, readiness, or adoption.
Monitor readiness and adoption and adjust the change approach based on stakeholder feedback and emerging project needs.
Requirements:
Must have prior change and communications experience.
Work in financial services or highly regulated industry.