Chat Support Specialist Remote Work From Home

Sutherlandbreezy
  • Lowell, Massachusetts
  • Remote
    30+ days ago

    Job Description

    Company:

    Sutherland Breezy (Remote-First HR & Staffing Provider)

    Pay:

    $40 $45 per hour + Weekly pay + Performance bonuses

    Location:

    Remote (USA)

    About the Role:

    We are hiring professional and friendly Chat Support Specialists to remotely assist U.S. customers via online messaging no phone calls required. Youll help answer questions, resolve account issues, and provide a positive experience with every interaction.

    Key Responsibilities:

    • Respond to customer inquiries via live chat & email

    • Provide accurate account support and updates

    • Escalate issues when needed using internal tools

    • Maintain service quality and data accuracy

    • Deliver friendly, fast, and professional support


    Requirements:

    • Strong English typing & communication skills

    • High-speed internet and remote workspace

    • Basic computer navigation skills

    • Willingness to learn and follow procedures

    • No experience required paid training provided

    • (Call center or customer service experience is a plus)


    Benefits & Perks:

    • $40-$45/hr + weekly pay + performance bonuses

    • 100% Remote Work company-provided tools & software

    • Comprehensive medical, dental & vision insurance

    • 401(k) retirement plan with company match

    • Paid Time Off + flexible scheduling options

    • Tuition assistance & continuing education support

    • Ongoing mentorship, paid training & coaching

    • Reward & incentive programs for top performers

    • Career-growth path: QA, Trainer, Supervisor roles

    • Inclusive culture where your voice matters


    Work Hours:

    Full-time (4045 hours/week)
    Multiple shifts available across U.S. time zones (weekend/evening availability is a plus).


    How to Apply:

    Submit your resume and a short message explaining why youre interested via:
    careers@sutherlandbreezy.com
    or apply directly on our website: www.sutherlandbreezy.com/careers

    Sutherland Breezy is an equal-opportunity employer.

    Numbers & Facts

    LocationLowell, Massachusetts (
    Remote
    )
    Websitesutherlandbreezy.com/careers

    Skills

    • Call Centersunmatched
    • Coachingunmatched
    • Communication Skillsunmatched
    • Customer Support/Serviceunmatched
    • Data Qualityunmatched
    • Dental Insuranceunmatched
    • English Languageunmatched
    • Incentive Programsunmatched
    • Mentoringunmatched
    • Online Chatunmatched
    • Quality Managementunmatched
    • Resolve Customer Issuesunmatched
    • Top Sales Repunmatched
    • Tuition Feesunmatched
    • Typingunmatched
    • Vision Planunmatched
    • Work From Homeunmatched

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