Job Summary: The Chemistry Supervisor oversees technical supervision, quality control, quality assurance, proficiency testing, staff training, and operational workflows for Chemistry department at Access Medical Labs. This role demands a team-oriented leader with a strong commitment to quality, safety, and compliance while fostering collaboration and innovation among staff. Job Responsibilities: - Implement and monitor quality control, proficiency testing (PT), and calibration procedures.
- Review and document quality control results, addressing outliers and initiating corrective actions.
- Perform and document instrument maintenance, calibration verifications, and troubleshooting as needed.
- Train and evaluate new and existing staff to ensure competency in assigned tasks.
- Coordinate and document annual and six-month competency assessments.
- Act as a mentor and provide technical guidance to staff.
- Oversee workflow and scheduling to ensure even distribution of workload and shift coverage.
- Address staffing shortages and personally provide bench support when required.
- Facilitate smooth transitions between shifts and ensure timely communication.
- Evaluate test results for accuracy and completeness.
- Perform statistical analysis of quality control data to identify and address discrepancies.
- Investigate and resolve technical issues related to laboratory procedures.
- Address conflicts constructively and equitably.
- Maintain courteous and cooperative relationships with staff, clients, and management.
Qualifications & Skills: - Bachelor's degree in Medical Technology, Clinical Laboratory Science, or a related field.
- Certification as a Medical Technologist (ASCP, AMT, or equivalent).
- Minimum of 5 years of experience in a clinical laboratory, with at least 2 years in a supervisory role.
- Strong knowledge of laboratory instruments, quality control procedures, and proficiency testing.
- Excellent leadership, problem-solving, and communication skills.
- Excellent communication and interpersonal skills, with the ability to interact effectively with employees at all levels of the organization.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Strong customer service skills to meet our high customer satisfaction mission.
- Ability to work in fast paced environment.
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