Chick-fil-A Jefferson Pointe hires leadership professionals who want to acquire skills to build their career portfolio and grow within the company. We pride ourselves on having a fast-paced growth culture where leaders are continually developing and enhancing their skills and the skills of those around them. This includes high-level hospitality, business, coaching, and overall leadership skills and competencies.
We are seeking Team Leaders to join our management team. A Team leader may be referred to in other businesses as an Assistant Manager, Shift Lead, etc. Team Leaders at Chick-fil-A help support the business by communicating, training, and coaching all Team Members on achieving and exceeding service and revenue goals. As a Team Leader, you will assist in overseeing employees in the continual pursuit of “Operational Excellence” while creating a positive work culture in the area of the business that you are assigned. We have Team Leaders assigned to both the hospitality and kitchen side of the business. A successful Team Leader must be a motivated self-starter with the ability to work efficiently. The Team Leaders report to either the Front of House or Back of House Director.
Pay Type: Competitive and based on experience
Position Type:
- Full-Time, averaging 45 hours per week
- Open Availability Required
Our Benefits:
- Medical, Dental, Visions plans available
- Paid meal breaks, free meals
- Access to College Scholarships at up to $3,000 per year
- Performance management and reviews
- One-on-one coaching from out Owner/Operator
- Work for Independent Owner/Operator who is invested in your success
- Flexible Schedules
- Sunday’s Off
Requirements:
- Must be 18 or older
- 2+ years experience preferred in leading others
- Proven ability to lead a team of 15+ team members
- Strong financial acumen, including ability to manage change fund, safe, etc.
- Basic computer and iPad competency
- Must be able to meet the physical demands of the position which includes, but is not limited to, standing for up to 10 hours and lifting up to 50lbs
Responsibilities:
- Delivers a “REMARK”able experience for all who come in contact with Chick-fil-A.
- Works with other members of the Management Team to drive overall results of the business.
- Ensures his/her area of the business is adequately scheduled to meet the needs of our guests
- Serves as a Leader, trainer, and mentor to the Team Members on his/her team.
- Trains new Team Members and follows up to ensure they’re equipped for success
- Ensures Chick-fil-A policies and procedures are followed
- Conducts one-on-one coaching sessions with team members, maintains a positive working relationship, and treats all employees with dignity, honor, and respect while holding them accountable for their individual responsibilities.
- Performs daily cleanliness checks throughout all areas of the restaurant
- Responsible for inventory management, and ensures the products are being rotated using the FIFO principle
- Demonstrate knowledge of the brand and menu items
Required Skills:
- Strong desire to serve others
- Consistent sense of urgency and works at an efficient, yet thorough pace
- Understand the expectation of Chick-fil-A's customer service standards and operational excellence
- Self-driven leader committed to personal growth
- Ability to handle multiple tasks at once while working at a quick, yet efficient, and thorough pace
- Team-oriented, adaptable, dependable, and strong work ethic
- Positive attitude
- Willingness to step outside of job role to assist in other roles
- Customer-service oriented
- Must be an excellent coach, communicator, and team builder
Thank you for your interest in employment at Chick-fil-A Jefferson Pointe!