Owner/Operator Bill Kaser is a Rochester native; in fact, he grew up 5 miles from where the restaurant is located!
Bill had a 15-year career with Xerox, before he set his sights on becoming a Chick-fil-A Owner/Operator
Bill Kaser opened Chick-fil-A Irondequoit in 2021 and is set to open up a brand new location in Victor in Spring 2027
Chick-fil-A is the fastest growing Quick Service Restaurant in the nation
Chick-fil-A has the highest customer service satisfaction scores for 10 consecutive years
Chick-fil-A is on Forbes Lists for: Best Customer Service (2025), Customer Experience All Stars (2024), America's Dream Employers (2025), Best Brands For Social Impact (2023), Best Employers for Women (2023), America's Best Large Employers (2023), The Halo 100 (2022)
Chick-fil-A has awarded $191 million in team member scholarships since 1973, with $26 million total awarded to 14,000+ winners in 2024
Value and Appreciate Employees
Tuition Free College through Point University
Health / Dental / Vision Insurance
Paid Vacation
401k Matching
Free Break Meals and Discounted Food
Leadership Development Training
Flexible Scheduling
Tuition Discounts at Over 100 Colleges
Never work on Sundays
Excellent Career Advancement Opportunities
Overtime Available
Opportunity
We are looking for an ambitious Restaurant Manager to join our team at Chick-fil-A. We are looking for energetic leaders for both our Front of House (FOH - Hospitality) and Back of House (BOH - Kitchen) operations. This “hands-on” management opportunity is designed to give you a career in the most highly-esteemed restaurant chain in the nation. Take charge of delivering excellence, driving team performance, and ensuring an unmatched experience for both guests and team members.
Please Note: when hired you will train and work for Chick-fil-A Irondequoit (1115 E Ridge Rd, Rochester, NY 14621) until the location in Victor is opened (Spring 2027)
Your Impact
Lead a team of 10-20+ in daily operations in either the Front of House or Back of House. Ensure food safety, quality, speed of service and guest experience are exceptional
Manage staffing, productivity, labor, and shift efficiency with a week-long view of the business
Motivate and coach team members to exceed standards, while creating a positive and high-energy culture
Collaborate with all Restaurant Leaders to ensure seamless operations
Train, develop, coach, provide clear actionable feedback and accountability to team members
Implementing policies and procedures to reduce costs, increase productivity, & promote sales
Background Profile
Open Availability to open and/or close the restaurant as needed and work flexible shifts (Required)
1+ years of Leadership experience (Required)
Bachelor's Degree or pursuing higher education (preferred)
Hospitality experience (preferred)
Grit and humility to work hands-on in restaurant operations
Passion for Chick-fil-A's values
Apply now and you will be contacted ASAP.
Numbers & Facts
Location
Victor, New York
Skills
Coachingunmatched
Customer Experienceunmatched
Customer Support/Serviceunmatched
Dental Insuranceunmatched
Fast Foodunmatched
Food Safetyunmatched
Higher Educationunmatched
Leadershipunmatched
Operationsunmatched
Productivity Managementunmatched
QoS (Quality of Service)unmatched
Restaurantunmatched
Scholarshipunmatched
Team Lead/Managerunmatched
Tuition Feesunmatched
Vision Planunmatched
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