Chick-fil-A Shift Leader

Location: Chick-fil-A The Pinnacle | 360 Pinnacle Pkwy, Bristol, TN 37620

Pay: Up to $22.00/hour, based on experience and availability

Type: Full-time

Schedule: Day and night shifts, Monday through Friday plus weekend availability. Sundays are always off.

Ready to take the next step in your career?

Have you been a shift lead, key holder, crew lead or supervisor, or have you been the person your manager counts on to run the floor? Chick-fil-A The Pinnacle is hiring Front of House Shift Leaders, and our pay is among the highest in Bristol for this level.

You’d run the front of house during your shift. You’d keep the team in the right spots, keep lines moving and make sure every guest leaves happy. You won’t be doing it alone: our Front of House Director and leadership team will back you up and help you grow.

What you’ll do on shift

• Run front counter, drive-thru and dining room operations during your shift
• Assign positions and adjust staffing as the rush builds and slows down
• Coach team members in the moment and set the pace by working alongside them
• Handle guest concerns calmly and make things right
• Keep food safety, cleanliness and dining room standards high
• Communicate shift updates to the Front of House Director and leadership team

What we’re looking for

• 18 or older
• At least 1 year of experience as a shift lead, supervisor, key holder or team lead in a restaurant, retail, hospitality or customer service setting (preferred)
• Stays calm and positive during a rush
• Communicates clearly and confidently with both team members and guests
• Can stand for long periods and lift up to 50 lbs
• High school diploma or equivalent
• Loves serving people

What you’ll get

• Up to $22/hour
• Sundays off, every week
• Quarterly performance reviews with chances for a raise
• Leadership development and a clear path to advance
• Scholarship opportunities
• Free meals on shift, free uniforms and an employee discount
• Flexible scheduling

Next steps: Qualified candidates will be contacted within 1–3 business days. Please don’t contact the restaurant directly about your application.

This restaurant is independently owned and operated by a franchisee, who is the employer, not Chick-fil-A, Inc.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Salary

Up to $22.00 per hour

Benefits

Flexible schedule, Paid time off, Health insurance, Paid training, Employee discount

Job Type

Full time, Part time

Schedule

8 hour shift, Weekend availability, Monday to Friday, Day shift, Night shift