Chief Executive Officer

Position Description Chief Executive Officer Primary Function: The Chief Executive Officer (CEO) is responsible for the overall operations of the hospice, including patient care, bereavement services, administration and financial reporting. He/She has oversight for the administration of programs and execution of all policies and procedures as approved by the Board of Directors. Program oversight includes: Inpatient, Home Care, Bereavement, Community Bereavement and Volunteer Services. The CEO is also responsible for ensuring compliance with all state, federal, regulatory and hospice accrediting bodies. The CEO also serves as a liaison between the staff, volunteers and the community at large to ensure community needs are met and the agency is the recipient of strong community support. Additionally, the CEO serves as an advocate among community and legislative stakeholders on behalf of the agency and hospice services. Training: Orientation to Hospice, home health, inpatient and palliative care services and any other training that may be necessary to complete the assigned duties. Reports To: Board of Directors Positions Supervised: Chief Administrative Officer, Chief Medical Officer, Chief Clinical Officer, and Executive Administrative Assistant. Qualifications: 1. A Masters Degree is preferred in one of the following areas: Business Administration, Health Care, Nursing or Social Work; or equivalent experience as determined by the Board of Directors. Must demonstrate administrative skills, preferably in a health care setting, with previous staff supervision and financial planning experience. 2. In-depth knowledge of the Hospice organization and health care organizations and their functional relationship. 3. The ability to communicate effectively, orally and in writing, to all levels of staff, patient/families, vendors and community stakeholders, projecting a positive image at all times. 4. Familiarity with federal and state regulations, financial and accounting practices, and personnel matters. 5. Maintain a current unrestricted North Carolina drivers license and minimum automobile liability insurance with the ability to travel in his/her personal vehicle when appropriate. Job Duties: Administrative: The CEO shall be responsible for assisting the Board of Directors with the identification of program needs, the needs of the community and the development of policies and procedures governing the agencys program of service. The CEO is accountable for the implementation of these policies and reports to the Board on operations and service provision. 1. The CEO provides the vision to respond positively to future challenges and opportunities with a commitment to the highest level of patient care, financial stewardship, and growth opportunities for the organization in terms of patient access and related services. 2. Assists the Board of Directors and the Leadership Team in strategic planning for the future growth and sustainability of the organization. 3. Maintains licensure, Medicare certification, accreditation standards and all permits and licenses required for the operation of the agency. 4. Maintains a copy of all national and state Hospice standards and ensures compliance with these standards. Serves as liaison with regulatory agencies and advises the local Board of Directors in regard to modification of such standards to ensure compliance. 5. Establishes administrative procedures and maintains records to provide the Board members and outside agencies with current and accurate information required for operational decisions. 6. Maintains knowledge of rules governing Medicare/Medicaid and other insurers, including administrative procedures and reporting processes. Negotiates contracts with healthcare agencies to provide care to hospice appropriate patients. 7. Directs, oversees and monitors all agreements and contracts. 8. Works with the Provider Relations team to leverage growth and business opportunities. 9. Is responsible for ensuring an annualized facility maintenance plan is followed and opportunities to enhance the campus are pursued. 10. Attends and assists the Board of Directors and Executive Board meetings as necessary and sub-committees with an ongoing program of quality assurance. Implements, monitors and reports on the delivery of hospice care and services. 11. Acts as an ongoing liaison among the governing body, professional advisors, and organizational staff. 12. Performs other duties as assigned by the Board of Directors. Finance: The CEO, in collaboration with the COO, shall develop and present the annual budget to the Governing Body for their approval prior to the beginning of each fiscal year. He/She will implement acceptable and ethical budgeting and accounting practices. The CEO, along with the Chief Operating Officer, will develop accounting and bookkeeping systems which will satisfy both the internal and external needs of the organization specifically as follows: 1. In conjunction with the Finance Committee and the Chief Operating Officer, participates in preparation of the annual budget and implementation thereof. 2. Submits monthly financial statements to the Board of Directors and provides an annual audit report to confirm the agency is in compliance with federal and state regulations. 3. Insures that all payroll records are maintained in compliance with federal, state, and local laws and regulations. 4. Insures proper billing, reimbursement, reporting and documentation of the Medicare and Medicaid programs and other third-party insurance programs. 5. In conjunction with the Finance Committee, gathers information and pursues the opportunity for possible sources of funding for the agency and makes periodic reports to the Board of Directors regarding such sources. 6. Advises the Board of Directors regarding the needs of the agency concerning insurance for property, professional liability, Board members, and maintains, in effect, such policies of insurance. 7. Pursues grant applications and other writings for possible funding for Hospice. 8. Insures that appropriate acknowledgments for contributions and other recognitions are made in a timely manner. Personnel: The CEO will be responsible for employing a Leadership Team that will be responsible for hiring and supervising a professional staff to manage the clinical and administrative daily duties. The CEO will have the final say for staff hires at the Leadership level and be advised of any terminations. 1. The CEO will provide to the Board of Directors and its committees reports regarding the performance, recruitment and retention of staff as needed. 2. Establishes functions and qualifications for all personnel in collaboration with the Director of Human Resources. 3. Determines staffing needs in collaboration with agency Directors within the parameters of the established annual budget. 4. Establishes contracts with community teaching institutions. 5. Acknowledges the importance of team awareness and demonstrates the ability to remain friendly and cooperative during all working conditions. 6. Addresses patients, co-workers, and other healthcare professionals in a pleasant and respectful manner. 7. Conveys instructions, directions, and information to the Leadership Team and co-workers. 8. Attends required in-services and completes required training on an annual basis. 9. Maintains a safe and clean work area to promote work place safety. 10. Participates as a member of the Professional Advisory, Compliance, Ethics and Quality Assessment and Process Improvement Committees. 11. Maintains confidentiality of Protected Health Information (PHI) at all times. 12. Participates in hospice sponsored in-service training. 13. Participates on Hospice committees as needed. 14. Ensures staff and volunteers have the necessary resources to meet annual education requirements per agency accrediting body. 15. Performs job duties in accordance with all Hospice policies, procedures and professional and community standards. 16. Abides by the Hospice Professional Code of Conduct. 17. Adheres to the practice of confidentiality regarding patients, families, staff and the organization. Public Relations and Membership: The CEO will represent the agency in the community through involvement with civic clubs, organizations, training groups and the media. The CEO will be responsible for coordinating various committee meetings as may be required by the Board. The CEO will work closely with healthcare organizations and other organizations involved with Hospice funding and reimbursement. The CEO will supervise an on-going public relations program, an annual membership drive and other fundraisers deemed necessary. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, sit, use hand to finger, handle or feel objects, tools or controls, reach with hands and arms, and to talk or hear. The employee is occasionally required to stand, walk, climb, or balance, stoop, kneel, crouch, or crawl and detect odors. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close, distance, color, peripheral and depth perception and the ability to adjust focus. The noise level in the work environment is usually moderate. Status and Hours of Work: This position is classified as exempt. Usual working hours are 8 am to 5 pm, Monday through Friday, or as needed to perform duties. This position is not eligible for overtime pay.