Position Summary
The Chief Information Officer (CIO) is a strategic member of the executive leadership team reporting to the Chief Operating Officer (COO) and is responsible for advancing the firm's technology vision, ensuring operational excellence, strengthening cybersecurity, and driving innovation to support business objectives and client service.
UB Greensfelder LLP is an Am Law 200 law firm dedicated to exceeding client expectations and delivering superior, customized legal solutions. The firm's attorneys advise regional, national, and global businesses on a wide range of sophisticated legal matters across more than 25 specialized practice and industry groups. Renowned for its best-in-class client service and litigation excellence, UBG was named "2025 Ohio and Missouri Firm of the Year" by Benchmark Litigation and consistently earns top-tier accolades from Chambers and Partners. Established in 2024 through the merger of Ulmer & Berne LLP and Greensfelder, Hemker & Gale, P.C., UB Greensfelder has quickly emerged as a super-regional powerhouse firm in the Midwest and in top-tier business centers. For more information, please visit www.ubglaw.com. Our Business Begins With You®.
The CIO leads all aspects of technology strategy, infrastructure, cybersecurity, enterprise applications, data and analytics, information governance, and technology operations. This executive partners closely with firm leadership to identify opportunities to modernize systems, improve efficiency, mitigate risk, and leverage emerging technologies that create measurable business value. The successful candidate will bring a combination of strategic leadership, business acumen, operational discipline, and technology expertise, along with a demonstrated ability to build high-performing teams and lead organizational changes.
Essential Responsibilities
Technology Strategy & Leadership:
- Develop and execute a multi-year technology strategy and roadmap aligned with the firm's strategic priorities.
- Serve as a trusted advisor to executive leadership on technology investments, opportunities, risks, and emerging trends.
- Evaluate and implement technologies that improve operational effectiveness, client service, scalability, and competitive advantage.
- Establish technology governance, performance metrics, and accountability across the firm.
Technology Operations & Service Delivery:
- Oversee all technology operations, including infrastructure, cloud services, enterprise applications, end-user support, telecommunications, and business continuity.
- Ensure reliable, secure, and efficient technology services across the firm.
- Lead major technology initiatives, including cloud migrations, application modernization, systems integrations, and digital transformation efforts.
- Drive continuous improvement in service delivery, user experience, and operational efficiency.
Cybersecurity, Risk & Information Governance:
- Lead the firm's cybersecurity, privacy, information governance, and technology risk management programs.
- Protect the confidentiality, integrity, and availability of firm and client information.
- Oversee security governance, incident response, disaster recovery, business continuity, vendor risk management, and compliance with applicable regulatory and client requirements.
- Maintain effective policies, controls, and training programs to support a strong security culture.
- Provide regular reporting to leadership regarding technology risks, cybersecurity posture, and mitigation efforts.
Data, Analytics & Digital Transformation:
- Advance the firm's data strategy, governance, reporting, and analytics capabilities.
- Leverage technology, automation, and process improvement to increase efficiency and support business decision-making.
- Partner with business leaders to identify opportunities to streamline processes and improve productivity through technology.
Artificial Intelligence & Emerging Technology:
- Develop and advance an enterprise AI strategy aligned with firm priorities, client-service objectives, professional obligations, and measurable business outcomes.
- Identify and responsibly implement AI, automation, advanced analytics, and emerging technologies that improve productivity, decision-making, service delivery, and the employee and client experience.
- Establish an AI governance framework addressing security, confidentiality, privacy, accuracy, ethical use, human oversight, vendor risk, information governance, and compliance with firm policies, professional obligations and client requirements.
- Partner with General Counsel, Information Security, Information Governance, and business leaders to evaluate and manage the opportunities and risks associated with AI.
- Build organizational AI capabilities through appropriate technology architecture, vendor partnerships, policies, education, change management, and adoption support.
- Monitor AI developments and the evolving threat landscape, advising executive leadership on emerging opportunities, risks, resource needs, and strategic implications.
Team & Vendor Leadership:
- Build, develop, and lead a high-performing technology team focused on service, accountability, innovation, and continuous improvement.
- Manage technology budgets, contracts, vendors, consultants, and strategic technology partnerships.
- Foster a culture of collaboration, business partnership, and professional development throughout the Technology function.
Qualifications
- Bachelor's degree in Information Technology, Computer Science, or a related field is required; an advanced degree (MBA or related graduate degree) is strongly preferred.
- 15+ years of progressive technology leadership experience in a law firm or other professional services environment.
- Extensive experience in cybersecurity, cloud technologies, enterprise applications, infrastructure, data management, and technology operations.
- Experience leading enterprise AI, analytics, automation, and emerging technology initiatives.
- Experience leading technology governance, budgeting, vendor management, and organizational change initiatives.
- Exceptional communication and relationship-building skills with the ability to translate complex technical concepts into clear business recommendations.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The above is intended to describe the general content of and requirements for the performance of this position. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements.
UB Greensfelder provides top-quality, sophisticated legal services, serving business clients ranging from small entrepreneurs to international companies. Our work environment is business casual and we offer a competitive compensation and benefits package, which includes medical/dental/vision, 401(k) with employer contribution, short and long term disability plans, life insurance, well-being initiatives, and paid parental leave programs. If you desire to work in a truly people-focused environment for a firm that values its employees, then UB Greensfelder is the firm for you.
UB Greensfelder recognizes the importance of forming inclusive teams of attorneys and staff to foster an environment where creative solutions are made for our clients, and all have the opportunity to thrive and succeed. We encourage candidates from a variety of backgrounds to apply to be a part of our team.