Chief Quality Officer

Position Summary:

The Chief Quality Officer is responsible for working with leadership and medical staff to develop and implement the
organizational quality plan that will result in achieving desired metrics/outcomes. The Chief Quality Officer will also work
collaboratively with the Chief of Staff, Vice President & Chief Nursing Executive, and System Chief Medical Officer to
support the activities, processes, and policies resulting in high quality patient care driven by system-wide clinical practices
and standards.

Responsibilities:

• Participates in the development of the Orlando Health Quality Strategic plan.
• Supports the development and adoption of an organization wide Culture of Quality and Safety.
• Participates in key clinical committees aimed at alignment of clinical programs, promotion of clinical
standardization and improvement of quality and safety.
• Participates in the Medical Executive Committee (MEC) and Credentials Committee.
• Provides input to Chief of Staff/Vice Chief of Staff regarding individual physician OPPE and FPPE evaluation and
monitoring.
• Assumes responsibility for compliance with regulatory standards related to clinical care (The Joint Commission,
ACHA).
• Participates in the orientation of medical staff and administration leadership as it relates to quality standards,
expectations and accountabilities.
• Chairs the Quality Steering Team meetings and assures implementation of actions to achieve goals.
• Serves as a leader in all areas of the health system in developing quality metrics to meet specific program and
service line goals.
• Works with OH process improvement teams to develop quality improvement models.
• Fosters and maintains collaborative relationships with external agencies and stakeholders.
• Coordinates and oversees data collection and analysis, reporting, and follow-up related to medical errors and
quality measures.
• Works collaboratively with the System Chief Medical Officer to develop and implement the organizational quality
structure and related policies.
• Regularly communicates quality processes and updates to all levels of the executive team and clinicians.
• Serves as a subject matter expert within OH for medical quality and patient safety issues.
• Develops short and long-range goals and objectives in collaboration with the medical staff, executive team, and
board of directors.
• Maintains compliance with all Orlando Health policies and procedures.
• Functions as the hospital Patient Safety Officer, ensuring a culture of safety is maintained by all team members.
• Supports Orlando Health’s community benefit strategy and related initiatives as approved by the Orlando Health
Board of Directors to ensure achievement of organizational goals and objectives.

• Serves on Orlando Health’s committees or community boards as required.
• Maintains strong collaborative relationships with physicians, employers, community leaders and the business
community.

Qualifications:

Education/Training
Requires a medical degree or other advanced practitioner degree as determined appropriate by the hiring authority.

Experience
• Work requires a minimum of five (5) years’ experience as a clinical leader with successful experience in guiding
multi-disciplinary clinical program activities.
• Background in clinical practice to include experience in clinical epidemiology outcomes/quality measurement
and/or clinical research.
• Requires excellent communication skills with a demonstrated track record in fostering collaboration and building
consensus to achieve collective objectives.
• Experience with and appreciation of community-based medical practice.