Chief Technology Officer
The Chief Technology Officer (CTO) uses technology to move Richwood Bank forward by creating experiences that make banking easier for customers, work simpler for employees and growth possible for the communities we serve.
The CTO turns bold ideas into practical solutions, builds an exceptional IT team and creates the technology foundation that helps Richwood compete, grow and deliver on its purpose.
Working closely with the Chief Information Security Officer, the CTO makes innovation secure and resilient so employees can serve with confidence, and customers can trust every interaction.
Richwood Bank prides itself on a unique culture and all team members should be active and engaged participants.
Richwood Bank prides itself on a unique culture and all team members should be active and engaged participants.
Essential Functions
- Architect Our Technology Future: Turn Richwood's vision into a technology roadmap that fuels growth, removes barriers and creates meaningful value for customers and employees.
- Build an Extraordinary IT Team: Inspire and develop a high-performing, accountable team that takes pride in helping every Richwood employee and customer succeed.
- Champion AI and Digital Transformation: Use AI, automation, analytics and digital solutions responsibly to give employees more time for meaningful work and make banking faster, easier and more personal.
- Deliver Technology Employees and Customers Can Count On: Lead reliable, connected technology operations that keep Richwood moving and give people confidence in every interaction.
- Partner to Protect What Matters Most: Work with the Chief Information Security Officer to make security part of every technology decision, protecting customer trust while enabling responsible innovation.
- Support Examinations and Audits: Lead the technology response to IT examinations and audits, partnering with the Chief Information Security Officer and ensuring timely remediation.
- Create Strategic Partnerships: Turn vendor relationships and technology investments into measurable value, stronger service and better experiences across Richwood.
- Lead the Business Forward: Connect technology investments to Richwood's purpose, priorities and measurable outcomes as an active member of senior management.
Technology Strategy, Operations and Service Delivery
- Oversee the implementation, administration, maintenance and lifecycle management of technology hardware, software, applications, networks, cloud environments and enterprise systems.
Business Continuity and Technology Recovery
- Own the technology recovery capability, including backups, system and infrastructure recovery, restoration testing, recovery technologies and IT recovery procedures.
- Partner with business continuity owners and the Chief Information Security Officer to align technical recovery capabilities with business requirements, cyber incident scenarios and identified risks.
Vendor and Technology Risk Collaboration
- Lead technology selection, contracting, implementation, budget management, service-level oversight and vendor performance management.
- Partner with the Chief Information Security Officer during vendor selection and ongoing oversight, with the CTO responsible for technology capability and service performance and the CISO responsible for information security and technology risk assessment.
Technology and Security Partnership
- Work collaboratively with the Chief Information Security Officer to ensure technology strategy, system design, infrastructure, vendor relationships and innovation initiatives incorporate appropriate security and risk requirements.
- Own technology implementation and operations while partnering with the Chief Information Security Officer on security standards, risk remediation, incident response and regulatory requirements.
Education, Training, and Experience
Required Qualifications
- Bachelor's degree in information technology, information systems, computer science, business or a related field, or equivalent relevant professional experience.
- At least eight years of progressively responsible information technology experience, including significant technology management responsibilities.
- At least three years of demonstrated people leadership experience.
- Strong working knowledge of enterprise technology architecture, infrastructure, system integration, data management, cybersecurity practices and technology risk.
- Experience managing technology vendors, budgets, contracts and strategic partnerships.
Preferred Qualifications
- Technology leadership experience within banking, financial services or another highly regulated industry.
- Familiarity with community banking operations, core banking platforms and digital banking solutions.
- Experience supporting IT regulatory examinations and external audits, including interaction with examination personnel and resolution of technology findings.
- Experience working with Jack Henry technologies, Q2 digital banking, Microsoft 365 or comparable enterprise platforms.
- Demonstrated success implementing AI, automation, analytics or digital transformation initiatives.
- Experience leading organizational change and creating high-performing, collaborative technology teams.
Skills and Abilities
- Excellent listening, interpersonal, written, verbal and presentation skills.
- High degree of confidentiality, integrity, accountability, initiative and attention to detail.
Work Environment/Physical Demands/Travel
- No adverse environmental conditions expected.
- Remaining in a stationary position, often standing or sitting for prolonged periods.
- Moving about to accomplish tasks or moving from one worksite to another.
- Communicating with others to exchange information.
- Repeating motions that may include the wrists, hands and/or fingers.
- Sedentary work that primarily involves sitting/standing.
- Travel up to 10% to local offices.
Equal Opportunity Employer/Disability/Veterans. Richwood Bank is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Candidates are subject to background and credit checks. Employement is contingent upon results that meet company standards and applicable laws.