Child Support Specialist II

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Title: Child Support Specialist II

Application Deadline Date: 10/21/2026

Req ID: 55849

Department: Children and Families

Location:

Burlington, VT, US

Position Type: Permanent

Schedule Type: Full Time

Minimum Salary: $28.05

Maximum Salary: $43.80

Overview

The role of the OCS Child Support Specialist II working in a field office location includes specialized professional work including providing services to individuals who receive or pay child support, general caseload responsibilities, and participation in Case Managers Conferences at a Family Division of Vermont Superior. In this role, impartiality, equity, empathy, and procedural justice are key. Furthermore, Child support law is challenging and ever-changing. It requires adaptability, openness and flexibility. Work is performed under the general supervision of the Child Support Supervisor or Child Support Regional Manager.

Who May Apply

This position, Child Support Specialist II (Job Requisition #55849), is open to all State employees and external applicants.

If you would like more information about this position, please contact Olga.Palislamovic@vermont.gov

Resumes will not be accepted via e-mail. You must apply online to be considered.

Please note that multiple positions in the same work location may be filled from this job posting.

AHS BACKGROUND CHECKS: Candidates must pass any level of background investigation applicable to the position. In accordance with AHS Policy 4.02, Hiring Standards, Vermont and/or national criminal record checks, as well as DMV and adult and child abuse registry checks, as appropriate to the position under recruitment, will be conducted on candidates, with the exception of those who are current classified state employees seeking transfer, promotion or demotion into an AHS classified position or are persons exercising re-employment (RIF) rights.

Environmental Factors

Duties are performed in an assigned District Office, in the field and in Family Court. Incumbents must be able to function independently in a confrontational, even hostile environment. Private means of transportation must be available for required travel. The nature of the position may involve work outside of regular duty hours. Appearances at case manager conferences may be challenging and difficult as the task requires developing a cooperative agreement with parties who may be hostile.

Minimum Qualifications

Bachelor''s degree AND two (2) years or more of experience at or above a technical level in investigatory, analytical, research or paralegal work OR at a technical level in the Office of Child Support.

OR

Two years or more of full-time college coursework OR an associate''s degree AND four (4) years or more of experience at or above a technical level in investigatory, analytical, research or paralegal work OR at a technical level in the Office of Child Support.

OR

Six (6) years or more of experience at or above a technical level in investigatory, analytical, research or paralegal work OR at a technical level in the Office of Child Support.

Special Requirements

Note: All incumbents must successfully complete the OCS training curriculum within six months of hire, which includes passing the written Case Presenter''s Exam.

Total Compensation

As a State employee you are offered a great career opportunity, but it''s more than a paycheck. The State''s total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:

• 80% State paid medical premium and a dental plan at no cost for employees and their families
• Work/Life balance: 12 paid holidays each year and a generous leave plan
• State Paid Family and Medical Leave Insurance (FMLI)
• Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
• Tuition Reimbursement
• Flexible spending healthcare and childcare reimbursement accounts
• Low cost group life insurance
• Incentive-based Wellness Program
• Qualified Employer for Public Service Student Loan Forgiveness Program

Want the specifics? Explore the Benefits of State Employment on our website.

Equal Opportunity Employer

The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State's employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.

Nearest Major Market: Burlington Vermont

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