Caseworker – Children & Youth Services
Start your career, shift your path, or grow your impact with SAM
Who We Are
At Service Access & Management, Inc. (SAM), we believe everyone deserves the opportunity to live their best life—and our team is here to make that possible. With over 800 professionals across Pennsylvania and New Jersey, we provide high-quality services that empower individuals and strengthen communities. Rooted in service, integrity, and respect, SAM is a place where individuals served and colleagues come first.
About the Caseworker Role
As a Caseworker within our Children & Youth Services team, you'll play a vital role in supporting children and families throughout Lackawanna County through strengths-based case management. You’ll assess child safety, develop family plans, and coordinate services in collaboration with caregivers, schools, courts, and other community systems. This position is ideal for someone who is compassionate, adaptable, and committed to family-centered work.
Starting Rate: $21.68/hour
Hiring Bonus: $2,000 for new hires with current CYS certification
Caseworker Core Responsibilities
- Develop positive working relationships with children and families
- Assess safety and risk levels for children on assigned caseloads
- Collaborate with families to create individualized Family Service Plans
- Coordinate with schools, law enforcement, courts, and service providers
- Maintain accurate, timely documentation of case activity
- Provide crisis intervention and participate in court-related responsibilities
- Engage in required training and ongoing professional development
What You Bring
- Bachelor’s degree with at least 12 college credits in social sciences such as sociology, social welfare, psychology, gerontology, or criminal justice; OR
- Two years as a County Social Services Aide 3 and two years of college (with 12 qualifying credits); OR
- Equivalent experience and training with required credits and case management experience
- Strong time management skills and ability to work in a dynamic environment
- A valid driver’s license and reliable transportation
Who Thrives in This Role
We’ve found that people who are:
- Independent and resourceful
- Motivated by purpose and public service
- Adaptable, ethical, and committed to child welfare
…tend to thrive in this role. Whether you're just starting out or building on prior experience, we have a place for you.
Employee Benefits
Team members in this role are eligible for SAM’s comprehensive Total Rewards benefits package, which includes:
No monthly premium for employee-only health insurance
Single-stream PTO (36 days) + 11 paid holidays
Employer matching 401k – up to 5%
Recognition and wellness initiatives and rewards
In addition, all team members have access to tuition discounts, professional development, supportive supervision, and career growth opportunities.
In addition, all team members have access to tuition discounts, professional development, supportive supervision, and career growth opportunities.
Location & Schedule
This position is based in Lackawanna County, PA. Work is primarily in-office and community-based.
Office hours are Monday through Friday, 8 AM to 4:30 PM. Evening availability may be required.