Circulation Services Representative

Circulation Services Representative

Salary

$19.85 - $22.05 Hourly

Location

7421 W. National Ave., West Allis, WI

Job Type

Permanent part time

Job Number

2026-00426

Department

Library

Opening Date

08/13/2026

Closing Date

9/4/2026 5:00 PM Central

• Description
• Benefits
• Questions

Description

Join Our Team at the West Allis Public Library!

Are you passionate about helping people and creating a welcoming environment? Do you thrive in a fast-paced, customer-focused role? If so, the City of West Allis is looking for YOU to join our team as a Circulation Services Representative at the West Allis Public Library!

As the first and last face our patrons see, you'll play a vital role in delivering exceptional service and ensuring every visitor has a positive experience. This is more than a job-it's an opportunity to make a difference in your community every day.

Why You'll Love This Role

• You'll be the go-to person for patrons, helping them check out materials, navigate library services, and find solutions to their questions
• You'll work in a collaborative, friendly environment where learning and growth are encouraged
• You'll have the chance to make a real impact by connecting people with resources that enrich their lives

What You'll Do

• Assist patrons with checkouts, returns, and account inquiries
• Provide guidance on library services like scanning, faxing, and self-checkout
• Create and update patron records, issue library cards, and handle cash transactions
• Assist with shelving items and shelf-reading for accuracy
• Organize and prepare materials for shelving and delivery
• Help maintain the integrity of library collections by assessing and repairing items
• Prepare and process new materials for library collections

What You'll Bring

• High school diploma or equivalent
• Recent paid customer service experience, including clerical and cash handling
• Library-related work experience or coursework is a plus
• Strong communication and problem-solving skills
• Ability to work with diverse groups of people
• Attention to detail and ability to follow established guidelines
• Must be available to work Thursdays 9:30 a.m.- 1:30 pm
• Availability to work additional shifts, including nights and weekends

Why Work for the City of West Allis

• Flexible part-time schedule
• Paid training and professional development opportunities
• Supportive team environment
• Opportunity to make a positive impact in your community

Ready to join a team that values service, learning, and community?

Apply today and help us make the West Allis Public Library a welcoming space for all!

This is a non-benefitted position.

01

Do you have a High School diploma or equivalent?

• Yes
• No

02

Why do you want to work at the West Allis Public Library

03

What does good customer service mean to you?

04

What specific skills or strengths do you have that will help you deliver excellent customer service, handle library transactions accurately, and assist patrons with library services?

05

How do you contribute to a positive and collaborative team environment?

06

What are your salary expectations?

Required Question

Employer City of West Allis

Address 7525 W. Greenfield Ave.

West Allis, Wisconsin, 53214

Phone 414-302-8270

Website http://www.westalliswi.gov/careers