Cisco Sales Specialist

Cisco Sales Specialist

This is a hybrid role that can be based in either Harrisburg, PA or Clearwater, FL.

Please note, candidates must be located within 60 miles of either office location.

D&H is growing! Join 100+ year old Employee-Owned technology distributor, offering end-to-end solutions for today''s resellers, retailers, and the clients they serve across the SMB and Consumer markets.

• We are empowered by our employee Co-Owners who provide the industry's best service, and we promote a collaborative culture.
• We offer an Employee Stock Ownership Plan, 401k, Paid Time Off, Medical, Prescription, Dental and Vision benefits as well as Gym Reimbursement, Work from Home Reimbursement, Employee Purchase Program, Tuition Assistance and much more!
• As a D&H Co-Owner you receive numerous discounts on services.
• We feel strongly about giving back to the community and promoting sustainable, eco-friendly business practices.

SUMMARY

D&H is a leading technology and electronics goods merchant wholesale distributor providing the latest solutions and services and exceptional partner experiences to resellers and retailers throughout North America. D&H has been a distribution partner for Cisco since 2005.

The Sales Specialist provides specialized consultation, education, training, and sales resources to peers and external partners. This is to enable Cisco and reseller success and acts as an extension of the Cisco organization driving programs and vendor initiatives to channel partners. Maintaining sound knowledge of diverse industry trends and technologies, the Sales Specialist is responsible for leveraging their expertise, along with the experience of other D&H experts, to build, position, and sell new and advanced solutions, programs, and services. The specialist candidate will be expected to participate in reseller sales calls with D&H wider sales organization to successfully sell and promote Cisco products, services, and subscriptions.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide proactive and timely presales support to internal teams and partners, ensuring alignment with partner requirements and business goals.
• Prepare and deliver accurate quotes, configurations, and supporting documentation in response to partner or sales requests.
• Manage shared inbox and call queue, prioritizing and resolving inquiries efficiently to maintain service level agreements (SLAs).
• Support partner enablement efforts by delivering product knowledge, process training, and ongoing guidance on programs, tools, and resources.
• Collaborate with cross-functional teams to ensure a smooth handoff from presales to post-sales.
• Maintain up-to-date knowledge of products, pricing models, and promotional programs to support quoting and partner discussions.
• Identify process improvement opportunities and contribute to documentation, training content, or workflow updates that drive efficiency.
• Backup Senior Sales Specialist as needed.

EXPERIENCE

• 1-3 years working in sales or marketing.
• Experience working in electronic sales is a plus.