Job Description:
Are you detail-oriented, organized, and interested in building a long-term career in the title insurance industry? Old Republic National Title Insurance Company is seeking a Claims Administrative Assistant to support our Claims team through a variety of administrative and claims-related functions. This role offers an excellent opportunity to gain hands-on experience in claims administration, work alongside experienced claims professionals, and develop the skills needed for future growth within the organization.
Location: Tampa, FL (Hybrid - 3 days per week in office)
Bilingual Spanish/English candidates are encouraged to apply, but bilingualism is not required.
Processing letters of indemnification for claims files
Contacting title agents, claimants, and Old Republic offices to obtain policies and supporting documentation
Entering and verifying claims data within the FileNet claims system
Handling incoming calls from internal and external customers, including claims hotline inquiries
Assisting with departmental communications, meetings, and problem-solving initiatives
Maintaining knowledge of company procedures, policies, and industry developments
Providing general administrative and receptionist support as needed
Knowledge of the title insurance industry
Strong attention to detail and accuracy
Excellent organizational and time-management skills
Ability to prioritize multiple tasks and meet deadlines
Strong verbal and written communication skills
Professional customer service and interpersonal skills
Hybrid work schedule
Stable, established organization with long-term career opportunities
Collaborative and supportive team environment
Opportunity to learn claims administration and grow within the company
Exposure to a variety of claims processes and title insurance operations
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Benefits may include:
Comprehensive medical, prescriptions, dental and vision plans
401(k) plan with a discretionary company match
Shareholder Purchase and Reinvestment Plan
Basic life and accidental death and dismemberment insurance premium paid by the company
Voluntary supplemental life insurance for employees, spouses and dependent children
Fertility and Family Building Benefits
Paid Disability benefits
Paid time off programs
11 Company paid holidays per year
Flexible spending account
Health savings account (available to High Deductible Health Plan participants only)
Employee Assistance Program
Educational Assistance Program
Voluntary benefits, such as Critical Illness, Hospital Indemnity, Pet Insurance and Accident Insurance
Title insurance policies and certain escrow services for the employee’s primary personal residence at no charge
Transportation benefit plan for mass transit, parking and vanpool, in several markets
Note: If you currently are employed by Old Republic Title (or one of its wholly owned affiliated companies) please get in touch with your human resources representative regarding the application process.
Old Republic Title is an Equal Opportunity Employer