Claims Analyst

Pay Range: $31.15hr - $36.15hr

Job Overview:

Level I claims role requiring 3+ years of minimum experience in general liability, bodily injury, motor vehicle accidents, and/or subrogation insurance work. The role investigates, analyzes, and pursues recovery against entities that damage organization facilities, property, equipment, and/or facilities. May also involve general liability claims, including investigating, analyzing, and determining the extent of the insurance liability concerning personal, casualty, bodily injury, loss of business, or property loss or damages, and attempting to effect settlement with claimants. Responsible for overseeing claims processing and payments to third-party providers, monitoring charges, verifying correct payment of claims, sending denial letters on claims, and sending follow-up requests for information. The claims analyst sets up claims and reviews payment reports for accuracy and compliance.

The position investigates, analyzes, and resolves recovery/subrogation claims and may also handle liability and property damage claims.

Responsibilities include gathering and analyzing evidence, interviewing involved parties, maintaining claim documentation, negotiating resolutions, pursuing recovery for damage to company property, and supporting claim setup and other administrative claim functions.

The position has a $15,000 settlement authority threshold.

Day to Day:

This is a hands-on claims role responsible for investigating and analyzing claims, determining appropriate resolution, documenting findings, negotiating with customers/claimants and insurers, and pursuing recovery when third parties damage company property.

Top 3 qualities:

• Strong claims investigation and liability-analysis skills, particularly subrogation or multi-line casualty experience.
• Strong verbal and written communication skills and the ability to handle difficult conversations professionally.
• Strong organization, attention to detail, responsiveness, and ability to work independently.

Degree:

• Bachelor's degree in Business or a related field, or equivalent training and/or experience, required.
• Requires 3+ years of claims administration/investigation, liability analysis, and case-management experience; subrogation and multi-line casualty experience is preferred.