IDR is seeking a Claims Authorization Specialist to join one of our top clients for a hybrid opportunity in Lehi, Utah. This role supports the Claims Operations team by managing claim adjudication processes, ensuring proper validation of coverage, and communicating outcomes effectively. The organization is a leader in the insurance and claims management industry, dedicated to providing exceptional service and support to its clients.
Position Overview for the Claims Authorization Specialist:
- Respond to a high volume of claim authorization requests professionally and efficiently.
- Analyze claims to determine eligibility by evaluating diagnosis, product details, and contractual terms.
- Interpret and evaluate contract language to qualify claims for coverage.
- Process cash-settlement offers and coordinate contractor dispatch requests.
- Provide subject matter expertise and escalation support to contact center teams.
Requirements for the Claims Authorization Specialist:
- High school diploma or equivalent
- 2+ years of experience in claims authorization or in a contact center environment
- Proficiency in Microsoft applications (Excel, PowerPoint and Word)
- Ability to interpret and evaluate contract language
- Strong communication and analytical skills
What's in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization.
Why IDR?
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success.
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row
#LI-Hybrid
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.