Claims Consultant

About N2G Worldwide Insurance Services, LLC

N2G Worldwide is a joint venture created by Nationwide Mutual Insurance Company (Nationwide), one of the largest insurance and financial services companies in the U.S., and Generali Global Corporate and Commercial (Generali), a top global insurance company based in Italy.  

N2G Worldwide provides seamless global, domestic and international insurance coverage solutions to US-based multinational companies.  

The combination of Nationwide and Generali allows N2G Worldwide to provide a lifetime of customized protection to our global clients through creativity, flexibility, renowned service and happy, innovative colleagues utilizing a powerful portfolio of global and local products, virtually unmatched in-house risk analytics, engineering and client service capabilities and an owned, 180+ country global network.

At N2G Worldwide, we aspire to be the most admired, most caring, most innovative and most colleague and client-focused provider of global insurance solutions in the market.

Position Overview

The Claims Consultant will be a liaison between N2G, the client, Nationwide and Generali offices, brokers, and TPAs for all claim-related matters concerning US Produced Foreign claims and Inbound Business. The candidate will be responsible for overseeing best-in-class claims handling processes.

This is a January 2027 start date and the position is remote.  There will be an option for remote/hybrid role with access to our Jersey City, NJ headquarters.

This Position Is Responsible For

• Providing general oversight on all inbound US property and casualty claims and directly participating in resolution strategy conferences for medium and large losses
• Seeking approval from the producing country on all Disclaimers, Reservation of Rights, or reserve postings in excess of $250k.  Ensuring the producing country is aligned with domestic claims strategy and handling.
• Overseeing all Foreign US Master Policy Claims that are handled by a TPA out of the United Kingdom.  Ensuring that claims are being handled to industry standard and that payments are made timely.
• Review all coverage opinions and provide expert advice to the carrier partners and internal leadership team
• Strategically analyzing losses and performing trend analysis while working with the risk engineering department as warranted
• Participating in underwriting meetings to provide input on potential risks, account claim history, and brief overall exposure/resolution strategy of any open claims
• Monitoring adjuster best practices and ensuring overall customer satisfaction
• Timely responding to claims inquiries from carriers, brokers, and insureds to include status updates and providing accurate loss data
• Setting up account special handling instructions, working with the carriers/ TPAs for approval, participation, and implementation
• Maintain internal large loss tracker with pertinent case developments

Experience And Skill Requirements

• A minimum of 10 years’ experience with Commercial Casualty Claims and preference is to also have Commercial Property experience
• Proven ability to analyze insurance policy documentation and legal correspondence
• Technical understanding of P&C products and services, to include ISO based forms
• Bachelor’s degree required (can be waived with proper experience)
• Ability to think and work independently to gather and analyze data
• Possess the skills necessary to be customer facing and to resolve conflict in a professional and courteous manner
• Ability to solve problems and to find solutions to austere challenges  
• Strong written and verbal communication skills
• Competence with MS Office products
• Experience in ancillary lines of insurance is a plus (Ocean Marine, Inland Marine, Aviation, Financial Lines, and Builder’s Risk)

This is a January 2027 start date and the position is remote.  There will be an option for hybrid/remote access to our Jersey City, NJ headquarters.

Position Salary and Benefits

The annual salary for this position ranges from $85,000 to $110,000 depending on actual experience, skillset, and location.  In addition to base salary, full-time N2G employees are also eligible for bonus potential. N2G offers a comprehensive benefits plan that includes the following: Paid holidays, flexible discretionary time off, sick, maternity and parental leave plan, vision, dental and medical health plans, employer paid life insurance, 401k with company match, short term and long-term disability, direct deposit, and employee assistance program.